Summary
Overview
Work History
Education
Skills
Timeline
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Aminta Benny

Birmingham

Summary

Detail-oriented professional with expertise in training and development, inventory control, and staff education. Demonstrates exceptional communication proficiency, strategic thinking, and precision under pressure in fast-paced environments. Adept at ensuring order accuracy, cash handling efficiency, and work pace adaptability to meet organisational goals. Committed to fostering growth through effective training programmes while maintaining operational excellence.

Overview

3
3
years of professional experience

Work History

Crew member

Five Guys
Birmingham
02.2022 - 01.2025
  • Offered menu recommendations based on customer preferences improving their dining experience.
  • Addressed questions, concerns and complaints of customers.
  • Collaborated with team members to maintain a friendly work environment promoting productivity.
  • Worked fast and accurately to meet customer needs and service goals.
  • Handled customer complaints using quick decision-making to resolve issues.
  • Trained and mentored new cashiers and clerks in correct processes.

Sales Assistant

TK Maxx
Cardiff
10.2021 - 01.2022
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
  • Informed customers regarding promos and warranty services to increase sales.
  • Demonstrated product usage and features to customers.
  • Monitored display stock levels, replenishing for consistently well-stocked sales floor.
  • Requested and checked customer IDs at checkout for age-restricted products.
  • Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
  • Tagged products quickly and accurately with price tags and stickers.

Education

Bachelor of Science - Accounting and Finance

Birmingham City University
Birmingham
09/2024 -

A-Levels -

St Davids Catholic Sixth Form College
Cardiff
09/2021 - 08/2024

GCSEs -

St Illtyds Catholic High School
Cardiff
09/2016 - 08/2021

Skills

  • Training and Development
  • Inventory control
  • Order accuracy
  • Strategic thinking
  • Communication proficiency
  • Staff education and training
  • Cash handling proficiency
  • Work pace adaptability
  • Fast-Paced work adaptability
  • Precision under pressure

Timeline

Crew member

Five Guys
02.2022 - 01.2025

Sales Assistant

TK Maxx
10.2021 - 01.2022

Bachelor of Science - Accounting and Finance

Birmingham City University
09/2024 -

A-Levels -

St Davids Catholic Sixth Form College
09/2021 - 08/2024

GCSEs -

St Illtyds Catholic High School
09/2016 - 08/2021

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Aminta Benny