Aminah Kauser

I acquire strong organization skills, which are proven to be successful from my previous experience in managing projects and volunteering for events in school. Additionally, I am an enthusiastic, self-motivated, reliable, responsible, and hard-working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. I am able to work well under pressure and adhere to strict deadlines. Furthermore, I am a punctual and motivated individual who is able to work in a busy environment and produce high standards of work. I am also flexible, reliable and possess excellent time keeping skills .

• I worked at the Avicenna Medical Practice for a total of 30 hours. In addition to this I have also worked for the University of Bradford for 4 weeks as part of the enrollment helpline. From working at both places, I learnt many skills including resiliency and interpersonal skills. Responsibilities Interacting with visitors by greeting and directing them correctly to ensure that they receive the best experience Answering calls/enquires and booking appointments for patients Documenting records Sorting and distributing mail Manage and respond to a high volume of inbound calls Ensure callers' requests are dealt with effectively and efficiently