Aminah Ahmed
Bolton,Greater Manchester
Summary
Passionate and people-focused professional transitioning from Secondary English teaching into education recruitment, bringing a unique blend of classroom insight and proven sales experience. Skilled in building strong, trust-based relationships, I am motivated to support and guide aspiring educators in finding roles where they can thrive. My background in teaching enables me to accurately assess candidate potential, while my experience in customer-facing sales roles has strengthened my ability to meet targets, communicate effectively, and deliver exceptional service. I am eager to apply my combined expertise to connect talented individuals with meaningful opportunities in education.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work history
Private English Tutor
The Kirsty Jolly Tutor Academy
Worsley, Salford
2026.01 - Current
- Implemented immersive learning techniques, facilitating more natural speech patterns among learners.
- Adapted teaching style according to each student's learning needs, fostering improved understanding.
- Crafted engaging exercises to reinforce grammatical rules and concepts, thereby increasing comprehension levels.
- Handled difficult subjects patiently enabling clearer understanding for learners.
- Worked closely with parents or guardians ensuring consistent feedback about the learner's progress.
- Conducted regular assessments to monitor student progress towards language proficiency goals.
- Provided support to non-native speakers to improve their pronunciation and accent.
English teacher
St Josephs RC High School
Bolton, Greater Manchester
2025.09 - 2026.05
- Assisted in developing literacy skills through innovative teaching methods.
- Conducted assessments of pupil work while offering constructive feedback for improvement.
- Supported a positive learning environment via effective classroom management strategies.
- Delivered advanced grammar lessons to enhance overall language proficiency.
- Maintained records of student progress and attendance to assist with administrative tasks.
- Participated in professional development workshops to remain informed on educational trends.
- Utilised technology in the classroom to modernise teaching practices.
- Communicated with parents regularly to track student progress effectively.
Shop Floor Sales Assistant
Lush Cosmetics
Manchester
2025.10 - 2025.12
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Trained new staff members, fostering a supportive working environment.
- Delivered exceptional after-sales service, encouraging repeat business.
- Demonstrated products effectively leading to increased sales conversions.
- Utilised excellent communication skills to provide detailed product information.
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
- Built strong relationships with regular customers for repeat business.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Collaborated with sales managers to meet target quotas.
English Teacher
St James’ C of E High School
Bolton
2024.09 - 2025.08
- Built strong communication skills by presenting complex information clearly and engagingly to diverse audiences
- Adapted approach to meet the needs of different learners, demonstrating flexibility and customer-focused problem solving
- Collaborated with colleagues and support staff, contributing to a positive and goal-driven team environment
- Managed multiple priorities under pressure, ensuring tasks were delivered to a high standard within tight timeframes.
Digital Operations Energy Specialist
E-on Next
Bolton
2021.09 - 2023.10
- Delivered excellent customer service by handling queries with professionalism and a positive, solution-focused attitude
- Built strong relationships with customers, using active listening and clear communication to understand their needs
- Provided tailored product solutions, aligning with customer requirements to encourage loyalty and satisfaction
- Negotiated and resolved issues effectively, demonstrating confidence, resilience, and problem-solving skills
- Worked to individual and team targets, showing a proactive approach to achieving and exceeding goals
Retail & Customer Service Roles
Carrs Pasties, Home Bargains, and Room Four Dessert Café
2017.01 - 2021.01
- Delivered friendly, approachable service, welcoming customers and ensuring their needs were met in a positive manner
- Assisted customers with product selection, offering advice and recommendations to maximise sales opportunities
- Handled transactions efficiently and accurately while maintaining attention to detail in cash handling.
- Maintained store presentation and stock displays to create an attractive and well-organised shopping environment
- Worked effectively as part of a team, supporting colleagues to meet store targets and ensure smooth day-to-day operations
- Demonstrated adaptability in fast-paced retail and hospitality environments, managing multiple customer demands simultaneously
- Resolved customer queries and concerns with patience and professionalism, ensuring satisfaction and repeat custom
- Took pride in representing the store brand with enthusiasm, energy, and a customer-first attitude
Education
GCSEs - Religious Studies (A), Core Science (B), Additional Science (B), English Literature (7), English Language (6), Maths (5), ICT (B), Geography (B)
Bolton Muslim Girls' School
BoltonA-Levels - Business Studies (B), English Literature & Language (B), Psychology (C)
Bolton Sixth Form College
BoltonPGCE Secondary (11–16) with QTS - Teaching
Edge Hill University
Liverpool 2023.09 - 2024.06
Bachelor of Science - Psychology and English
University of Salford
Salford 2019.09 - 2022.06
Skills
- Relationship building and effective team work
- Candidate assessment and matching
- Performance-driven strategies
- Customer service excellence
- Organisational and time management
- Sales performance tracking
- Persuasion and influence skills
- Strong communication
- Telesales competence
- Resilient under pressure
- Flexible and adaptive
Hobbies & Interests
Baking & running a small cake business, Travelling and learning about different cultures, Playing and coaching tennis
Affiliations
- Baking
- Tennis
- Gym
- Voluntary charity work
Languages
English
Fluent
Urdu
Fluent
References
References available upon request.
Timeline
Private English Tutor
The Kirsty Jolly Tutor Academy
2026.01 - Current
Shop Floor Sales Assistant
Lush Cosmetics
2025.10 - 2025.12
English teacher
St Josephs RC High School
2025.09 - 2026.05
English Teacher
St James’ C of E High School
2024.09 - 2025.08
PGCE Secondary (11–16) with QTS - Teaching
Edge Hill University
2023.09 - 2024.06
Digital Operations Energy Specialist
E-on Next
2021.09 - 2023.10
Bachelor of Science - Psychology and English
University of Salford
2019.09 - 2022.06
Retail & Customer Service Roles
Carrs Pasties, Home Bargains, and Room Four Dessert Café
2017.01 - 2021.01
GCSEs - Religious Studies (A), Core Science (B), Additional Science (B), English Literature (7), English Language (6), Maths (5), ICT (B), Geography (B)
Bolton Muslim Girls' School
A-Levels - Business Studies (B), English Literature & Language (B), Psychology (C)
Bolton Sixth Form College