Summary
Overview
Work history
Education
Skills
Additional Information
Languages
Contact
Timeline
Generic

Amina Nebozhyna

Glasgow

Summary

As a dedicated Marketing and Finance student, I embody a hard-working, conscientious, and positive attitude, poised to contribute effectively in a dynamic team environment.My academic journey has instilled in me the values of discipline, timely task completion, and fostering collaborative environments among peers. Beyond studies, I actively maintain fitness and continually pursue self-development through non-fiction literature and online courses.

Drawing from my experience in the service industry, I offer extensive expertise in delivering top-notch customer service. I'm responsible, communicative, and skilled in promptly addressing client needs. My strength lies in fostering positive team environments while ensuring exceptional service delivery, aligned with organizational objectives.

Overview

3
3
years of professional experience
4
4
years of post-secondary education

Work history

Finance assistant

Municipal Council
Kharkiv, Ukraine
06.2021 - 09.2021

During my three-month finance department internship as a financial assistant (June 2021 - September 2021), I prepared financial reports and analysed financial activities.

  • Prepared bi-weekly invoices, promptly sending out bills to customers.
  • Observed strict confidentiality policies to maintain data integrity.
  • Compiled various reports relating to budgets, expenses and payroll for review.

SERVICE STAFF

La Vita Restaurant
Glasgow
06.2023 - 09.2023
  • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
  • Maintained excellent level of service in busy and demanding restaurant environment.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Proficiency in efficiently handling multiple tasks, including order management, table turnover, and responding to customer inquiries.

Online Research Volunteer

Barnardo's
Glasgow
2024.01 - Current
  • Optimized product pricing based on online market research to ensure competitive prices and enhance sales revenue.
  • Searched online listings to compare competitor pricing and availability of niche products.
  • Applied analytical methods to identify key trends in consumer behaviour and make informed decisions on sales strategy.
  • Effectively managed pricing, ensuring competitive rates and driving sales growth through precise market analysis.

Store Associate

Barnardo's
Glasgow
01.2024 - Current
  • Assisted customers with product selection and sales, recommending items to increase transaction value.
  • Updated product labelling and pricing to reflect discounts and offers.
  • Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
  • Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
  • Fostered positive relationships with customers to enhance loyalty and retention.

Education

Bachelor of Finance, Banking, and Insurance -

State Biotechnological University
09.2019 - 06.2023

BA Joint Hons Finance & Marketing -

University of Strathclyde
UK
09.2022 -

Skills

  • Team Working
  • Time Management
  • Strong Communication
  • Customer Service Excellence
  • Problem-solving Abilities
  • Adaptability and Flexibility
  • Marketing
  • Customer-focused

Additional Information

Member of Ukrainian Support Society

  • Organization of regular gatherings and events for participants, fostering community formation.
  • Engagement with local governing bodies and organizations, fundraising efforts for acquiring ambulances for Ukraine.
  • Creation of a safe space for Ukrainian students in Glasgow, providing assistance and support for students in displacement.
  • Achieved Gold Society rank 2022-23 from increased participation rates and membership growth.

Member of the University Marketing Society

  • Enhanced teamwork skills acquired through participation in collective events and projects at the Society.
  • Active member of university societies, developing confidence in public speaking and presentation skills.

Languages

English
Fluent
Ukrainian
Native
Russian
Native

Contact

nebozhinaa@gmail.com

Timeline

Online Research Volunteer

Barnardo's
2024.01 - Current

Store Associate

Barnardo's
01.2024 - Current

SERVICE STAFF

La Vita Restaurant
06.2023 - 09.2023

BA Joint Hons Finance & Marketing -

University of Strathclyde
09.2022 -

Finance assistant

Municipal Council
06.2021 - 09.2021

Bachelor of Finance, Banking, and Insurance -

State Biotechnological University
09.2019 - 06.2023
Amina Nebozhyna