Summary
Overview
Work History
Education
Additional Information
Hobbies
Timeline
Generic

AMINA KHATUN

Health And Social Care Worker
Luton

Summary

Dynamic professional with experience in customer service and community support, skilled at navigating challenges. As a former Social Prescription Healthy Lifestyle Specialist, I supported individuals with mental health challenges and currently volunteer with the Luton Youth Offending Service, helping young people develop plans to prevent re-offending. I am committed to making meaningful contributions and recognized for my adaptability and results-oriented mindset.

Overview

20
20
years of professional experience

Work History

Social Prescription Healthy Lifestyle Specialist

Luton Borough Council
02.2022 - Current
  • Provided one-on-one support to service users with mental health conditions, guiding them through their social prescription journey and offering a 'hand-holding' approach to access local services.
  • Established partnerships with local voluntary organizations and community groups to create opportunities for service users to engage in social, physical, and creative activities.
  • Monitored and evaluated the effectiveness of activities and interventions, ensuring alignment with health and social care goals.
  • Recognized for excellent interpersonal skills and the ability to build trust and rapport with individuals facing complex mental health and social challenges.

Retail Asistant

Primark
10.2021 - 02.2022
  • Assisted customers with product inquiries, providing excellent customer service and ensuring a positive shopping experience.
  • Operated the cash register, processed payments, and handled returns and exchanges in line with company policies.
  • Assisted in stock management, including receiving deliveries, restocking shelves, and organizing inventory in the stockroom.
  • Handled customer complaints and resolved issues professionally, maintaining a calm and helpful demeanor.
  • Developed strong teamwork skills, contributing to a cooperative and efficient work environment during peak sales periods.

Lettings Agent

Allisons Estate Agents
01.2011 - 04.2018
  • Managed property listings, including marketing and advertising available rental properties through various channels to attract potential tenants.
  • Conducted property viewings, providing detailed information to prospective tenants and addressing any questions or concerns they may have.
  • Developed strong relationships with landlords and tenants, resulting in a high level of customer satisfaction and numerous referrals.
  • Screened tenant applications, verifying references, conducting background checks, and assessing suitability to ensure a good fit for landlords.
  • Coordinated maintenance and repairs for properties, liaising with contractors and ensuring timely resolution of any issues.

Pharmacy Technician

Acorn Pharmacy
03.2005 - 12.2010
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labelling, and packaging.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labelled, and inventoried medication to keep accurate records.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.

Education

Bachelor of Arts - Business Administration

University of Bedfordshire
Luton, United Kingdom
04.2001 -

Additional Information

As part of a panel, I work with community members to assess each case involving young offenders. We evaluate the circumstances surrounding their offenses and collaborate to create personalized plans aimed at helping them improve their lives and reduce the risk of re-offending. I find this opportunity incredibly rewarding as it allows me to contribute positively to my community and support young individuals on their path to rehabilitation.

Hobbies

  • Spending Time with Family: I enjoy engaging in activities that strengthen family bonds, such as game nights and outings.
  • Gardening: I take pleasure in cultivating flowers, herbs, and vegetables, which fosters my connection with nature and promotes a healthy lifestyle.
  • Traveling: I enjoy exploring new places and cultures, whether through local day trips or international travel, to broaden my horizons.

Timeline

Social Prescription Healthy Lifestyle Specialist

Luton Borough Council
02.2022 - Current

Retail Asistant

Primark
10.2021 - 02.2022

Lettings Agent

Allisons Estate Agents
01.2011 - 04.2018

Pharmacy Technician

Acorn Pharmacy
03.2005 - 12.2010

Bachelor of Arts - Business Administration

University of Bedfordshire
04.2001 -

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AMINA KHATUNHealth And Social Care Worker