Amina Ben Alaya

Drove sales negotiations to closure, coordinating after-sales support and VIP events.

Managed end-to-end sales process for high-end luxury vehicles, from initial enquiry through negotiation and closing.

Built strong client relationships through personalised consultations, tailored vehicle demonstrations and test drives.

Advised clients on Lotus models, specifications and bespoke options to support confident purchasing decisions.

Coordinated after-sales support and VIP events to maintain high standard of client experience.

Maintained detailed product knowledge and handled customer enquiries and objections professionally.

Responsibilities included greeting and welcoming clients, assisting customers with enquiries, coordinating sales consultations, client correspondence and follow-ups, administrative support, and assisting sales team.

Executed daily operational tasks with attention to detail.

Completed assigned tasks promptly, meeting all deadlines.

Adapted to new skills for effective task execution.

Executed customised vehicle handovers, demonstrated vehicle systems and capabilities, supported sales representatives, documented purchase paperwork, managed customer relationships, and utilised CRM systems to track customer feedback and satisfaction.

Performed daily duties with accuracy and efficiency, contributing to overall operational success.

Successfully delivered on tasks within tight deadlines.

Acquired and applied new skills to daily tasks, enhancing overall task execution.