Summary
Overview
Work history
Education
Skills
Languages
Timeline
Barista

amina belgahri

London,City of London

Summary

Talented individual with desire to make guests feel welcome. Energetic personality coupled with strong work ethic. Eager to demonstrate advanced skills in food safety and customer service to new, rewarding opportunity. Multi-talented Waiter knowledgeable about food safety operations, best practices and compliance requirements. Able to easily work with small groups and large parties alike. Looking to take on demanding role with room for advancement. Skilled Waiter adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work.

Overview

9
9
years of professional experience
1
1
year of post-secondary education

Work history

Restaurant Worker

restaurant pacific
skikda, skikda
04.2019 - 10.2020
  • Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
  • Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
  • Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
  • Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
  • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
  • Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.

Waitress

restaurant la sirene
skikda, skikda
01.2016 - 06.2018
  • Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
  • Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Used upselling methods featuring specials to complement dishes.
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.

Hairdresser

self employed
skikda, skikda
09.2011 - 01.2016
  • Shampooed, conditioned and treated hair using salon-exclusive products, promoting increased retail sales.
  • Supervised staff performance in absence of management, maintaining faultless salon services.
  • Updated customer files with colour notes, preferences and services delivered.
  • Offered style catalogues and magazines showcasing hair style options.
  • Trimmed, cut and shaped hair based on exact customer preferences.
  • Trained junior stylists to create high-performing salon teams.
  • Set up workstations and treatment rooms with necessary products, equipment and supplies.
  • Answered [Number]+ phone calls daily to schedule appointments and advise on service options.

Education

equivalence in hair beauty - hair and beauty

centre de formation el harrouche
ek harrouche
09.2011 - 07.2012

Skills

  • Table service
  • Menu memorisation
  • flexible
  • punctual
  • friendly

Languages

Arabic
Native

Timeline

Restaurant Worker

restaurant pacific
04.2019 - 10.2020

Waitress

restaurant la sirene
01.2016 - 06.2018

Hairdresser

self employed
09.2011 - 01.2016

equivalence in hair beauty - hair and beauty

centre de formation el harrouche
09.2011 - 07.2012

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amina belgahri