AMINA ANWAR
London,United Kingdom
Summary
A dedicated and academically accomplished graduate with a Master of Arts in Digital Media from London Metropolitan University and a Bachelor of Arts in English from BRAC University. With a strong academic background complemented by professional experience in hospitality and customer engagement, I am passionate about integrating theoretical insights into digital communication, audience behaviour, and media research. I aspire to contribute effectively to the fields of digital media, cultural communication, and audience analysis.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
Work History
Bartender (Full-Time)
The Good Samaritan
London, United Kingdom
09.2024 - 04.2025
- Cultivating an inclusive and engaging social environment in a dynamic London pub
- Managing beverage services, client interactions, and operational responsibilities with a focus on enhancing customer satisfaction
- Observing consumer behaviour patterns, contributing to a practical understanding of audience engagement theories from an academic perspective
- Strengthened adaptive communication, multitasking, and conflict resolution skills in a high-pressure environment
- Maintained a clean and organised bar, enhancing customer satisfaction.
- Created an inviting atmosphere through friendly interaction with customers.
- Served guests spirits, lagers and stouts at bar.
Team Member (Barista)
Pure (Retail Healthy Limited)
London
03.2024 - 04.2025
- Delivered consistent customer service while maintaining operational efficiency and food safety standards
- Developed customer engagement strategies applicable to broader communication fields
Customer Service Advisor
The Medici Gallery
London
10.2023 - 01.2024
- Provided tailored customer service to enhance visitor experiences in a cultural setting
- Assisted in operational management, including sales tracking and inventory control, aligning with audience interaction theories studied academically
Education
Master of Arts - Digital Media
London Metropolitan University
United Kingdom 09.2023 - 10.2024
Bachelor of Arts - English
BRAC University
Dhaka 01.2018 - 09.2022
Skills
- Microsoft Office Suite
- Digital Content Management
- Qualitative Research Methods
- Quantitative Research Methods
- Academic Report Writing
- Professional Report Writing
- Customer Relationship Management
- Multitasking
- Operational Coordination
- Public Speaking
- Content Strategy
- Cross-cultural Interaction
sections.external_links.name
Custom
Available upon request.
Affiliations
- Martial arts
- Hiking
- Reading Book
Languages
English
Fluent
Bangla
Native
Timeline
Bartender (Full-Time)
The Good Samaritan
09.2024 - 04.2025
Team Member (Barista)
Pure (Retail Healthy Limited)
03.2024 - 04.2025
Customer Service Advisor
The Medici Gallery
10.2023 - 01.2024
Master of Arts - Digital Media
London Metropolitan University
09.2023 - 10.2024
Bachelor of Arts - English
BRAC University
01.2018 - 09.2022
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