Summary
Overview
Work history
Education
Skills
Websites
Certification
Accomplishments
Languages
Custom
Personal Information
Timeline
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Amina Akugri

Lincoln

Summary

Experienced and results-driven Product manager with a proven track record of successfully managing products from ideation to launch. Exceptional leadership and project management skills, excellent communication and interpersonal abilities, with a strong understanding of market trends and customer needs. Committed to driving growth and profitability for any organisation with a passion for innovation and a focus on delivering exceptional user experiences,

Overview

13
13
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work history

VAT Tax Specialist

HM Revenue & Customs
Nottingham, United Kingdom
01.2022 - Current


  • Managed compliance of over 20 UK large business customers ensuring systems used are compatible to Making Tax Digital software.
  • Led the development and managed VAT compliance for large businesses in the UK, focusing on complex areas such as partial exemption, cross-border transactions, and VAT grouping
  • Conducted in-depth market research and analysis to identify VAT risks in the aviation sector, which led to implementing policies that generated over £10 million in yield payments
  • Built and maintained strong customer relationships to understand their needs, gather feedback, and provide tailored VAT solutions
  • Actively contributed to the overall product management process for internal systems within large businesses, such as ETMP, sharing expertise and best practices with colleagues and fostering a culture of continuous improvement and innovation.

Product Manager

eGator
Remote - South Africa
01.2022 - 03.2023
  • Led the product team at eGator, a cybersecurity and biometric technology startup specializing in facial recognition and behavioural biometrics
  • I led the product team that successfully launched eGator's biometric solution in South Africa and Nigeria, capturing a combined market share of 25% within the first year.
  • Implemented research findings into product development through design team collaboration.
  • Fostered cross-functional collaboration to drive innovation and efficiency.
  • Developed and executed go-to-market strategies, resulting in a 50% expansion of the customer base through targeted marketing campaigns and strategic partnerships
  • Implemented facial recognition and behavioural biometrics systems, leading to a 60% reduction in identity theft and fraud cases reported by clients
  • Played a pivotal role in improving fraud prevention and security enhancement systems, significantly reducing fraudulent activities
  • Generated $600,000 in revenue within the first nine months of product launch, surpassing initial projections by 20%.

Product Lead

University of Lincoln Student's Union
Lincoln, United Kingdom
06.2020 - 01.2022
  • Led the product development and launch of Student Orders, an e-commerce food and beverage ordering app during COVID-19, which led to SUMS winning the award for Best E-commerce Company at the Lincolnshire Digital and Technology Awards
  • Presented and gained approval for product propositions from stakeholders and senior management.
  • Implemented research findings into product development through design team collaboration.
  • Collaborated with peers from other Students' Unions in the UK to promote the benefits of the SUMS platform, which played a pivotal role in advancing SUMS as a company.
  • Played an Integral to keeping the company solvent during COVID lockdowns by assessing finances, managing cash flow forecasts, and implementing cost reduction measures
  • Acted as an ambassador for the company, leveraging influence to facilitate partnerships and expand the company's market presence
  • Was involved in scoping a joint partnership with Native Ltd, including assessing due diligence and strategic direction, contributing to the company's growth strategy



Product Manager

Alexpay
Ghana
10.2017 - 01.2019
  • Played a pivotal role as an early-hire Product Manager at ALEXpay, a revolutionary payment platform designed to facilitate seamless mobile money transactions across Africa
  • Led a product overhaul resulting in a 30% increase in user engagement within the first quarter of implementation, demonstrating strategic decision-making and impact
  • Introduced personalised recommendations based on user data, leading to a 20% increase in average order value and directly contributing to revenue growth
  • Spearheaded the launch of a Bill Payment feature, resulting in a 60% increase in recurring revenue within six months
  • Implemented data-driven pricing optimisation and customer segmentation strategies, resulting in a 25% decrease in customer churn and driving sustainable growth
  • Initiated expansion into new markets, resulting in a 50% increase in customer acquisition in targeted regions, showcasing strategic vision and execution
  • Recognised with the "Product Innovator of the Year" award for driving product innovation, revenue growth, and customer engagement
  • Contributed to the company receiving the "Best Money Transfer Application Award" at the 2017 Global Business Outlook Awards, highlighting contributions to growth and innovation.

Finance Analyst

Sic Life Company Ltd
Ghana
11.2010 - 09.2017
  • Utilized SUN systems to manage Accounts Payable, Accounts Receivable, and data entry in designated journals, facilitating accurate reporting and informed business decision-making
  • Collaborated with internal and external auditors, resulting in 100% compliance with audit timelines and successful implementation of 95% of management recommendations
  • Utilized Sun Systems accounting software to process and accurately record over 150 payments monthly while issuing receipts and performing monthly reconciliations
  • Achieved a 20% reduction in customer payment processing time through timely reconciliations, leading to improved customer satisfaction
  • Analyzed and redesigned processes based on monthly and quarterly reports, leading to a 15% increase in customer service quality ratings
  • Successfully onboarded 50+ new clients for the underwriting and claims departments, ensuring 100% accuracy of client information and comprehensive policy document packages
  • Implemented a monitoring system for client cheques, which improved the on-time rate of premium deductions by 25%, translating to significant cost savings
  • Maintained meticulous organization of filing systems, managing over 1,000 processed cheques and payment vouchers and capturing all relevant details into the appropriate database.

Education

Master of Science - Accounting & Finance

University of Lincoln
United Kingdom
02.2019 - 02.2020

Bachelor of Business Administration - Accounting

Wisconsin International University College
Ghana
09.2011 - 06.2013

Skills

  • SQL
  • Power BI
  • Google workspace
  • Microsoft Office
  • Product development
  • Product roadmap planning
  • Market research
  • Beta product testing
  • Problem-solving
  • Cross-functional team leadership
  • Product positioning
  • Qualitative product research
  • Tax liability analysis
  • Financial data analysis

Certification

  • Product Road Mapping
  • Product Strategy
  • Product Led Growth
  • Data Analysis

Accomplishments

Awarded a 50% Global Leadership scholarship in 2018 from the University of Lincoln, UK.

Languages

English
Fluent
Akan
Fluent
Arabic
Intermediate

Custom

Product Manager Mentor at Transition School

Personal Information

Title: PRODUCT MANAGER

Timeline

VAT Tax Specialist

HM Revenue & Customs
01.2022 - Current

Product Manager

eGator
01.2022 - 03.2023

Product Lead

University of Lincoln Student's Union
06.2020 - 01.2022

Master of Science - Accounting & Finance

University of Lincoln
02.2019 - 02.2020

Product Manager

Alexpay
10.2017 - 01.2019

Bachelor of Business Administration - Accounting

Wisconsin International University College
09.2011 - 06.2013

Finance Analyst

Sic Life Company Ltd
11.2010 - 09.2017

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Amina Akugri