Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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AMIN TORABI

AMIN TORABI

Infrastructure Engineer
Canterbury,Kent

Summary

experienced in installing, maintenance, troubleshooting network infrastructure, computer and server hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.

Overview

8
8
years of professional experience

Work History

Infrastructure Engineer

GreenWeb
09.2018 - 10.2023
  • Designed, implemented, and maintained the company's network infrastructure through the
    configuration and management of Cisco - MikroTik routers, switches.
  • Performed Cisco switching technologies, including VLAN, private VLAN, Port Security,
    EtherChannel, RSTP, Rapid-PVST.
  • Achieved a 25% boost in system performance and a 18-hour reduction in system downtime by using ITIL Instructions.
  • Support, administrate, and troubleshoot all Microsoft 365 and Office packages such as Teams, OneDrive, Exchange online and Outlook on Mobile phones, tablets desktops and laptops.
  • Designed disaster recovery plans and procedures that reduced recovery time by 40 hours and ensured business continuity during 10+ system failures.
  • Optimized the system performance and attained a 30% improvement in system response time, enhancing user experience.
  • Executed 5+ backup and recovery strategies that reduced the risk of data loss by 55% and improved data
    protection.
  • Installation and maintenance of Windows server roles (AD, DNS, DHCP, Hyper-V, RDP, NPS,
    WDS, WSUS) .
  • Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
  • Managed and monitored installed systems for highest level of availability.
  • Resolved issues related to operational components for LAN, WAN and voice systems.

IT Specialist

NianElectronic
Mashhad
12.2015 - 09.2018
  • Configured hardware, devices, and software to set up work stations for employees.
  • Maintained servers and systems to keep networks fully operational during peak periods.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Loaded software, granted permissions, and configured hardware for new employees as part of onboarding process.
    • Resolved issues related to operational components for LAN, WAN and voice systems.
    • Used ticketing systems to manage and process support actions and requests.
    • Responded to faults in networks to rapidly restore connectivity and prevent unnecessary downtimes.
    • Documented support interactions for future reference.

Education

Bachelor of Science - Computer Network Technology

Kharazmi Khorasan University
Mashhad, IRAN
07.2015

Skills

  • CCNA 200-301
  • Virtualization Technologies (ESXi, vCenter)
  • Microsoft Windows Server 2016, 2019 and 2022
  • VEEAM Backup and Replication
  • Technical Documentation
  • Hardware Troubleshooting
  • Microsoft AZ900 & MS900 & Azure AD
  • Operating Systems (Windows, Ubuntu, MacOS)
  • ITIL Foundation
  • Incident Management
  • Troubleshooting and Ticket Management
  • Cloud services
  • Network security
  • Network infrastructure administration
  • Switches and routers
  • TCP/IP protocol
  • Firewalls, VPNs and security products

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Infrastructure Engineer

GreenWeb
09.2018 - 10.2023

IT Specialist

NianElectronic
12.2015 - 09.2018

Bachelor of Science - Computer Network Technology

Kharazmi Khorasan University

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AMIN TORABIInfrastructure Engineer