Amin Darhour
Saint Albans
Summary
Accomplished professional with extensive expertise in automotive financing and credit management. Demonstrates exceptional skills in car finance processing, telephone sales, and strategic thinking to drive customer satisfaction and retention. Proven track record in deal closing, contract review, and approval, supported by strong product knowledge and technical automotive expertise. Adept at conflict resolution and sales coordination, with a focus on leadership and mentoring to enhance team performance. Committed to leveraging skills in prospecting and time management to achieve organisational goals.
Overview
11
11
years of professional experience
7
7
years of post-secondary education
Work history
Business manager
NISSAN GB Glyn Hopkin Ltd
Watford
2015.02 - 2026.04
- Conducted product demonstrations and supported accurate product knowledge retention.
- Lead team of 5-7 sales consultants to meet and surpass monthly, quarterly, and annual sales targets.
- Facilitated customer approvals through Mobilize, Santander, Blackhorse and Evolution funding providers.
- Ensured compliance with ITC/SAF standards.
- Developed and executed strategic sales plans to improve dealership profitability.
- Monitored key performance indicators (KPIs) to identify improvement opportunities.
- Trained, mentored, and motivated sales staff.
- Collaborated with marketing teams to create campaigns that increased showroom traffic and sales.
- Maintained customer satisfaction scores to meet manufacturer standards.
- Ensured processes upheld audit compliance with industry and manufacturer standards.
Education
Level 3 - Engineering and Computer Aided Design
Oaklands College
Saint Albans 2012.01 - 2014.01
7 GCSE A-C -
Verulam School
Saint Albans 2007.01 - 2012.01
Skills
- Car finance processing
- Telephone sales
- Time management
- Prospecting
- Product knowledge
- Strategic thinking
- Customer satisfaction
- Deal closing
- Conflict resolution
- Customer retention
- Contract review and approval
- Automotive financing expertise
- Credit and finance knowledge
- Sales coordination
- Technical automotive expertise
- Leadership and mentoring
References
References available on request.
Affiliations
- Gym
- Football
Languages
English
Fluent
Darija (Moroccan)
Fluent
References
References available upon request.
Timeline
Business manager
NISSAN GB Glyn Hopkin Ltd
2015.02 - 2026.04
Level 3 - Engineering and Computer Aided Design
Oaklands College
2012.01 - 2014.01
7 GCSE A-C -
Verulam School
2007.01 - 2012.01