Amie Ndow
Grantham,Lincolnshire
Summary
Motivated and hardworking professional with a proactive approach to work and adaptability to new environments. Committed to applying knowledge in practical situations to enhance team productivity and drive positive change. Strong advocate for equality and diversity, emphasizing respect, growth, and collaboration among team members. Core values include justice and security, fostering a supportive and efficient workplace culture.
Overview
22
22
years of professional experience
4
4
years of post-secondary education
Work history
HR Training Administrator
Moy Park
Grantham, Lincolnshire
2021.04 - 2023.10
- Facilitated smoother operations by maintaining thorough records.
- Collaborated with managers to tailor training interventions.
- Supported HR in implementing company-wide development policies.
- Managed organised training database of over 500 employees for easy access.
- Addressed employee queries on training programmes effectively.
- Communicated updates on upcoming trainings to enhance participation.
- Processed 20 invoices per week related to training budgets whilst maintaining accurate financial records.
- Ran reception desk activity by greeting guests, fielding calls and coordinating deliveries.
Process Controller
Moy Park
Grantham, Lincolnshire
2021.01 - 2021.04
- Conducted rigorous hourly quality assurance tests to ensure food product standards compliance.
- Maintained machinery, significantly extending equipment lifespan.
- Documented processes for clear communication among team members.
- Monitored key parameters during shifts to guarantee consistent product quality.
- Collaborated with engineering teams of 20 staff on equipment upgrades to enhance plant reliability.
- Promoted GMP etiquette to implement due diligence and support KPIs.
- Ensured production staff compliance with food quality and safety standards.
Equality & Diversity Officer
Nottingham Trent Student Union (NTSU)
Nottingham, Nottinghamshire
2019.09 - 2021.06
- Represented 0ver 500 student parents and carers at University Student Union board meetings.
- Collaborated with student parents and carers to address learning challenges.
- Promoted cultural exchange among students to foster understanding of diversity.
- Participated in annual cultural festival, overseeing planning and approval of cultural showcases.
CERT Student mentor
Nottingham Trent University
Nottingham, Nottinghamshire
2019.01 - 2021.06
- Provided emotional support to assist students in managing academic stress.
- Collaborated with faculty members to swiftly address individual student issues.
- Demonstrated patience while resolving behavioural challenges among mentees.
- Guided students in overcoming academic and social difficulties with tailored resources.
- Connected over 20 students per week with campus and community resources for effective life navigation.
- Advocated for equitable access to counselling and tutoring resources for all students.
Customer Adviser
South Kesteven District Council
Grantham, Lincolnshire
2018.01 - 2018.09
- Promoted local authority agenda by enrolling over 10 residents per week in garden waste scheme.
- Assisted residents in utilising self-service machines for council tax and house rent payments.
- Facilitated direct debit setup for annual garden waste subscriptions.
- Sorted over 30 incoming mail and parcels per day, distributing them to appropriate department mailboxes.
- Coordinated bookings for service users upon arrival.
Business service Administrator
MoneyGoGo
Grantham, Lincolnshire
2004.01 - Current
- Compiled essential data into spreadsheets to clarify business performance metrics.
- Maintained confidentiality of sensitive information for over 300 employees in accordance with protocol.
- Delivered accurate service information to customers through phone, email, and in-person interactions.
- Ensured excellent customer service by responding effectively to inbound phone calls.
- Enhanced record-keeping system with meticulous attention to detail.
- Coordinated recruitment and training strategies, establishing a successful administrative team.
Skilled Production operative
Bakkavor Desert
Newark , Nottinghamshire
2023.11 - Current
- Collaborated on problem-solving initiatives to optimise workflow efficiency.
- Participated in four quarterly team briefings to enhance operational effectiveness.
- Accurately labelled and packaged items to ensure product safety during transit.
- Worked closely with production leads to streamline manufacturing and distribution processes.
- Assembled items swiftly, achieving high efficiency in fast-paced production lines.
- Monitored and recorded production waste, providing supervisors with vital performance data.
Education
Bachelor of Arts - Business Management and Human Resources
Nottingham Trent University
UK 2018.09 - 2021.07
OCR Level 3 Diploma - Business Administration
Barking And Dagenham College
UK 2011.09 - 2012.07
TQUK Level 2 Certificate in Allergy Awareness - Food Safety
Gainsborough College
UK 2024.12 - 2025.02
Skills
- Administrative skills
- Organization and planning
- Data entry and protection
- Health and safety compliance
- GMP knowledge
- Cultural and cognitive awareness
- Proactivity and efficiency
- Team collaboration
- Food manufacturing expertise
References
Will be provided upon request.
Volunteer Experience
NHS Service, Good SAM Volunteering, 2021
Affiliations
- Chartered Institute of Personal Development (CIPD) Chartered Management Institute (CMI)
- BA Hons Business Management and HR (2nd class Degree)
Timeline
TQUK Level 2 Certificate in Allergy Awareness - Food Safety
Gainsborough College
2024.12 - 2025.02
Skilled Production operative
Bakkavor Desert
2023.11 - Current
HR Training Administrator
Moy Park
2021.04 - 2023.10
Process Controller
Moy Park
2021.01 - 2021.04
Equality & Diversity Officer
Nottingham Trent Student Union (NTSU)
2019.09 - 2021.06
CERT Student mentor
Nottingham Trent University
2019.01 - 2021.06
Bachelor of Arts - Business Management and Human Resources
Nottingham Trent University
2018.09 - 2021.07
Customer Adviser
South Kesteven District Council
2018.01 - 2018.09
OCR Level 3 Diploma - Business Administration
Barking And Dagenham College
2011.09 - 2012.07
Business service Administrator
MoneyGoGo
2004.01 - Current