AMI KIDWAI
Datchet
Summary
Results-driven Sales Professional with over 8 years in SaaS, property, and automotive sectors. Specialises in business development, lead generation, and customer engagement. Excels in outbound prospecting and CRM management, exceeding sales targets and cultivating long-term client relationships. Organised and commercially focused, thrives in fast-paced environments.
Overview
9
9
years of professional experience
10
10
years of post-secondary education
1
1
Certification
Work history
Sales Development Representative
iplicit
Remote
2026.02 - 2026.06
- Generate new business opportunities through outbound calls, emails, and LinkedIn outreach using Apollo.io and Nooks
- Identify and engage key decision-makers, qualifying leads and understanding business needs
- Book discovery calls and product demos for Account Executives
- Maintain accurate CRM records and pipeline activity using HubSpot
- Consistently exceed KPIs including call targets, meetings booked, and conversion rates
Sales Development Representative
SUSE
2021.01 - 2026.02
- Generated and qualified new business leads while building trust with prospective clients
- Consistently exceeded sales targets and KPIs
- Negotiated contracts and matched customer needs with suitable solutions
- Supported smooth client handovers to ensure positive customer experience
- Worked cross-functionally to improve communication and collaboration across teams
Sales Negotiator
Haart Estate Agents
2019.09 - 2020.10
- Managed client relationships, conducted property viewings, and explained regulations
- Handled enquiries via phone and email while liaising with solicitors and stakeholders
- Guided clients through contracts and post-sale processes
- Exceeded sales targets while managing a designated local area
- Maintained accurate records and client documentation
Administrator
Kingfisher Auto Repairs
2017.09 - 2019.09
- Managed customer enquiries and resolved complaints to ensure customer satisfaction
- Managed budgets, schedules, and operational documents
- Coordinated with suppliers and partners to streamline day-to-day operations
- Developed employee evaluation process to enhance service standards
- Tracked inventory levels and equipment status regularly
Education
Bachelor of Arts - Event Management
Bournemouth University
Bournemouth, England 2017.09 - 2019.09
AS & Extended Level 3 Diploma - Business
East Berkshire College
Windsor, Windsor and Maidenhead 2014.09 - 2017.09
11 GCSEs - Grades A–C, including Maths & English
Burnham Grammar School
Burnham, Buckinghamshire 2009.09 - 2014.09
Skills
- Outbound sales and prospecting
- Pipeline management
- Sales forecasting
- CRM systems
- Apolloio and Nooks
- Business development
- Client management
- Process optimisation
- Stakeholder engagement
- Negotiation skills
- Microsoft Office Suite
- Data entry
Certification
- First Aid
- Customer Success Fundamentals
Languages
English
Affiliations
- Networking and building professional relationships
- Keeping up to date with technology and SaaS trends
- Travelling and exploring different cultures
- Following Premier League football
- Reading, Listening to music and podcasts as well as attending live events
References
References available upon request.
Timeline
Sales Development Representative
iplicit
2026.02 - 2026.06
Sales Development Representative
SUSE
2021.01 - 2026.02
Sales Negotiator
Haart Estate Agents
2019.09 - 2020.10
Bachelor of Arts - Event Management
Bournemouth University
2017.09 - 2019.09
Administrator
Kingfisher Auto Repairs
2017.09 - 2019.09
AS & Extended Level 3 Diploma - Business
East Berkshire College
2014.09 - 2017.09
11 GCSEs - Grades A–C, including Maths & English
Burnham Grammar School
2009.09 - 2014.09