Ameya Sakharkar
London,United Kingdom
Summary
Security Operations Team Leader with 13+ years in the security sector, focusing on CCTV, surveillance monitoring, and access control systems. Demonstrated leadership in high-pressure environments, ensuring exceptional customer service and effective team management. Expertise in emergency response and incident resolution, prioritizing health and safety. Strong communication and operational oversight skills enhance secure corporate environments.
Overview
13
13
years of professional experience
1
1
Certification
Work history
Security Control Room Team Leader
Bidvest Noonan
Sidcup, Bexley
09.2022 - Current
- Led daily operations within Security Operations Centre, ensuring efficient functionality.
- Monitored CCTV systems across multiple UK sites, responding to incidents per client protocols.
- Handled incoming incident reports from sites, guards, and clients, including emergencies.
- Responded to alarm activations reported by monitoring companies, coordinating decisive actions.
- Maintained detailed logs for incidents, alarm responses, and CCTV observations.
- Conducted regular welfare checks and ensured guard accountability across locations.
- Liaised with scheduling teams and site managers to manage shift changes effectively.
- Coordinated with client helpdesk to report and track maintenance and repair requests.
- Coached team members through new or difficult workflows.
- Coordinated daily tasks, ensuring smooth workflow within the team.
Security Team Leader
Bidvest Noonan
30 Berkeley Square, London
12.2014 - 09.2022
- Upheld all regulatory compliance standards to ensure seamless operations within legal guidelines.
- Supervised on-site security team, maintaining high service and professionalism standards.
- Implemented advanced access control systems to enhance premises protection.
- Led routine training exercises for optimal team readiness and skill development.
- Monitored and tested intrusion systems, responding promptly to alarms across premises.
- Utilised CCTV systems to verify access requests and oversee secure areas.
- Managed key holding responsibilities for tenants and multiple client locations.
- Investigated and documented security incidents thoroughly, ensuring accurate reporting.
Front of house host
Knightsbridge guarding Ltd
1 Finsbury Circus Corporate Building, London
03.2012 - 12.2014
- Managed Front of House booking systems to optimise operational efficiency.
- Adapted to fluctuating customer volumes while upholding high service standards.
- Reported directly to Security Manager and collaborated with Security team on investigations and welfare patrols.
- Oversaw site manning and roster management to ensure compliance with contracted hours.
- Maintained communication with Security Manager regarding staff performance and issues.
- Utilised technology to uphold control centre functions, ensuring building security and reporting suspicious activities.
- Coordinated with operational staff to manage incident communications and ensure proper information escalation.
- Monitored access control systems and related equipment for consistent performance.
Education
Diploma in Hotel and Business Management - Hotel Management
IHMES
Skills
- Security operations management
- CCTV and surveillance monitoring
- Access control systems
- Incident reporting and investigation
- Team leadership
- Customer service excellence
- Emergency response
- Key management
- Communication and coordination
- Time management
- Health and safety awareness
Affiliations
- Cricket
Certification
- SIA Door Supervisor 1017 4717 9801 2118
- SIA CCTV Operator 1093 5643 7071 5896
- Project Griffin trained.
- First Aid Course.
- Basic computer literacy - Microsoft Office, Outlook emails.
Custom
References available upon request.
Personal Information
Timeline
Security Control Room Team Leader
Bidvest Noonan
09.2022 - Current
Security Team Leader
Bidvest Noonan
12.2014 - 09.2022
Front of house host
Knightsbridge guarding Ltd
03.2012 - 12.2014
Diploma in Hotel and Business Management - Hotel Management
IHMES
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