Ameya Bhat
Edinburgh
Summary
A highly skilled professional with extensive knowledge of hotel operations and financial literacy understanding. Demonstrates exceptional communication skills, public speaking abilities, and team-building expertise. Adept at problem-solving and remaining calm under pressure, with a strong proficiency in Excel and emergency response readiness. Committed to leveraging these skills to drive operational excellence and achieve career growth within the hospitality industry.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
Night Auditor / Multi-Skill Team Member
Accor Invest - IBIS Budget Edinburgh Park
Edinburgh
12.2022 - Current
- Managed end of day financial reports, balanced transactions, and ensured accurate bookkeeping for hotel operations.
- Provided excellent customer service by assisting late-night guests with check-ins, check-outs, and inquiries, ensuring smooth and pleasant experience.
- Handled guest complaints and urgent issues efficiently, maintaining high satisfaction levels and positive guest relations.
- Prepared detailed reports for management on occupancy, revenue, and night shift activities, contributing to effective decision-making.
- Assisted with transition to new Property Management System (from FOLS to Opera Cloud) and payment system, ensuring smooth implementation and staff adaptation to new technologies.
- Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
Business Advisor
Shri Gajanan Metal
Nashik
07.2021 - 08.2022
- Developed and implemented business strategies that improved operational efficiency and increased revenue by optimizing processes.
- Negotiated with suppliers and maintained strong relationships with clients, ensuring timely procurement of raw materials.
- Analyzed production costs and identified areas for savings, leading to significant reduction of Rs.25,000 in material wastage and overall expenses per month.
- Conducted market research to identify new business opportunities, leading to successful expansion into additional service offerings and client segments.
Education
Master of Science - Business Administration
Heriot-Watt University
Edinburgh 09.2022 - 09.2024
Bachelor of Commerce - Banking & Finance
Savitribai Phule Pune University
Nashik 06.2018 - 06.2021
Skills
- FOLS
- Opera Cloud
- Adyen
- Knowledge of hotel operations
- Financial literacy understanding
- Emergency response readiness
- Expertise with excel
- Communication skills
- Public speaking
- Team building
- Calm under pressure
- Problem-solving
Timeline
Night Auditor / Multi-Skill Team Member
Accor Invest - IBIS Budget Edinburgh Park
12.2022 - Current
Master of Science - Business Administration
Heriot-Watt University
09.2022 - 09.2024
Business Advisor
Shri Gajanan Metal
07.2021 - 08.2022
Bachelor of Commerce - Banking & Finance
Savitribai Phule Pune University
06.2018 - 06.2021
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