Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Amer Bashir

Maidenhead

Summary

ISEB Certified and highly skilled Software Tester with over 10 years testing experience, gained from working on diverse and challenging projects within the Gaming, Finance, e-commerce and m-commerce, Mortgage and Protection sectors. I am highly proactive and will always ensure that the business requirements and product risks are adequately addressed during the testing phase. Seasoned Test Analyst of 15 years, experienced in lifecycle system development. In-depth knowledge of testing methodologies, from creation to execution. Consistently striving to grow abilities and passionate in aiding the growth of others. Critical thinker and problem-solver drives process improvements by scrutinising current systems. Applies out-of-the box thinking to analyse risk, overcome obstacles and secure desired results while seeing bigger picture. Translates data into meaningful, actionable insights.

Overview

23
23
years of professional experience

Work history

Senior Test Analyst

Openwork Partnership
05.2021 - Current
  • Worked on the Dynamics 365 CRM system ConcertHub – Mortgage and Protection
  • Advise process Create new clients, new mortgages and protection quotes/records and complete a full client journey
  • Generate risk and suitability reports (Xpertdocs) for the customer affordability
  • Worked on customer liabilities and debt consolidations/remortgage
  • Worked under Agile (Scrum/Kanban) with biweekly sprints
  • Attend daily stand ups and estimation session for the future sprints
  • Create and execute test scripts in Azure DevOps
  • Setup data in the environments for testing (QA, Preprod and UAT)
  • Liaise with Product owner and developers to verify/review acceptance criteria and bugs’ review
  • Perform integration testing (Payment shield, Legacy systems and mortgage brain)
  • Worked closely with the development teams, supporting their unit and integration testing
  • Execute regression test at the end of the sprint.

System Test Analyst

Sally Beauty
03.2017 - 12.2020
  • Worked on the ERP Product and Inventory projects
  • Worked on Finance and logistic modules
  • Worked on AX R3 upgrade
  • Create/execute test scripts and raise faults in HP ALM
  • Worked on the Biztalk, SlimStock and DAI-WMS system
  • Worked on BI system ‘Cognos' for financial balancing
  • Worked on AS400 decommissioning from to AX2012
  • Worked on data migration from AS400 to AX2012
  • Performed system and Interface testing
  • Worked closely with 3rd parties HSO, Coddit, DAI WMS and SlimStock for releases and bug fixes
  • Projects worked on: BR3.2 Products, Br3.2 R3 upgrade, Inventory (Sales Orders, Purchase orders, Transfer orders and Invoicing), Security Testing (Role Based), Integration Testing - AX to Biztalk to DAI WMS, DAI WMS carrier change (From Parcel Force to DPD), Slim Stock testing (Demand and Panning), Data Migration from AS400 to AX, Demandware integration - DW to AX (WEB sales).

Software Test Engineer

Motorola Solutions
08.2016 - 03.2017
  • Worked under agile environment on the Telecom project
  • Create/execute test scripts and raise faults in HP ALM
  • Worked on “Billing and payment” system
  • Process User Data Records into self Service Portal
  • Generate user bills on 6 pre-configured dates
  • Verify itemised billing: Usage data, Additional services etc
  • Modify data files (billing and user data) and process them into Self Service Portal
  • Generate XML files for financial reconciliation
  • Verify database entries using mySQL
  • Verify log files for errors and system exceptions
  • Perform dunning process (email reminders for late payments)
  • Verify the payment methods BACS and Chaps
  • Verify the Email server for bills and reports delivery
  • Process monthly bills in different formats (PDF, Email, Braille etc.)
  • Perform integration test between Billing & reporting system and 3rd party systems (EE data system, Remedy and Email servers)
  • Worked on the MS wave2 upgrade.

QA Analyst

Domino's Pizza
06.2015 - 02.2016
  • Responsive design websites (Desktop, Ipad, Tablets, Android, IOS devices and Iwatch, Worked under agile environment on BDD development on Dominos.co.uk/ie websites
  • Main sprints worked on: Pizza Tracker (Desktop, devices and Iwatch), Irish Postcodes, Android and IOS native apps and web services)
  • Attend daily stand ups and monthly estimation session for the future sprints
  • Setup/configure sprint in TFS (browser and device configuration)
  • Liaise with Product owner and developers to verify/review acceptance criteria
  • Create test scripts in BDD format in MTM
  • Perform unit test/verify functionality with developers in Visual Studio
  • Create test data for the sprint (Setup stores, add/remove products, create/remove vouchers, payment methods)
  • Run SQL queries to verify test results (user registration, payment methods, address searches, Products and store availabilities
  • Raise and retest bugs in JIRA and TFS
  • Deploy different releases to the test environments using Octopus/teamcity
  • Perform Go Live testing and test BAU tasks on the regular bases.

Web/Integration Test Analyst

Amnesty International
01.2015 - 06.2015
  • Review acceptance criteria and create test scripts
  • Planned and executed testing strategy for data analysis and synchronisation
  • Planned and executed system tests, reporting findings to inform [Type] development
  • Create Test Plan and define test strategy
  • Verify code and build pages in CMS (Umbraco)
  • Perform smoke test, defect retest and script execution
  • Liaise with 3rd party developers to agree on code release bugs priority and bug fixing
  • Provide test status report on daily bases to all the stakeholders
  • Test sharepoint documents (upload, download, permissions)
  • Perform cross browser testing
  • Perform device compatibility test
  • Successfully completed SalesForce integration project.

Senior Web Tester

Digital Agency
08.2014 - 10.2014
  • Projects: NFU Mutual, NFU Mutual (Risk Management tool) and Canon for business
  • Review requirements and acceptance criteria and provide feedback/estimation for the project
  • Provide BAU support (retest bugs and perform regression test)
  • Verify, edit and update webpages in Episerver (CMS system)
  • Create test scripts based on requirements and acceptance criteria in TestRail
  • Raise new bugs and manage old bugs in JIRA
  • Coordinate with internal/external developers to ensure quality of the solution
  • Perform cross browser testing
  • Perform device compatibility test.

Web Tester

Guide Dogs UK
06.2014 - 08.2014
  • Project: Guidedogs.org.uk, BCUK (Blind Children UK) and Dogs Unite
  • Manage the QA process on all website projects
  • Provide feedback on project quality, risks and changes to the stakeholders
  • Create test plans for all new requirements and code releases
  • Liaising with the project manager, IS, digital media team and the client
  • Create and execute test scripts
  • Test different payment methods
  • Troubleshooting and management of issues and bugs in JIRA
  • Work with external developers to ensure quality of the solution
  • Perform Browser compatibility test
  • Perform device compatibility test (Ipad, Tablets, Android and IOS devices, Tested Web sites (Pre-Paid cards) for various clients including Post Office, Aviva, Credit Union, Investec, T24 and Australian Post office
  • Deployed web contents/Portlets via Liferay
  • Configured backend tables as per website specifications
  • Performed Unit testing, regression testing and Integration testing
  • Documented the steps followed while testing to reproduce the bugs during later test cycles
  • Setup verify, update and cancel DD (Direct Debit) for different credit cards
  • Involved in cross browser and cross platform testing
  • Perform financial testing.

QA Analyst

Javelingroup
08.2013 - 04.2014
  • Project: WEfashion.nl, WEfashion.fr and WEfashion.lx Responsive design websites (Desktop, Ipad, Tablets, Android and IOS devices
  • Verify requirements and wireframes in FDD
  • Create and execute test scripts in TestRail
  • Create and execute UI scripts
  • Setup test data (Products, Promotions, discount) in Demandware (CMS tool)
  • Verify backend systems by running SQL queries
  • Verify the website responsive design on Desktop, Android and IOS devices (mobile devices)
  • Perform cross browser testing (IE, Firefox, Chrome and Safari)
  • Test Bazzarvoice and social media links
  • Raise, investigate and retest bugs in JIRA and perform regression test
  • Perform smoke test, integration test and regression test on different language sites
  • Attend regular meetings with Developers and Project team to swiftly resolve faults
  • Verify language translation for relative web site.

Web and Mobile test Analyst

Waitrose
04.2012 - 07.2013
  • Worked under agile environment on BDD development
  • Create/update and execute sprints
  • Liaise with product owner and scrum master on regular bases
  • Review and Analyse requirements documentation, and design specifications
  • Create and execute test scripts for particular project HP Quality Centre
  • Raise defects in HP Quality and liaise with developers (usablenet, IBM and Mobile5) to swiftly resolve faults
  • Perform device compatibility test (Android and IOS) and browser compatibility test
  • Maintain the Matrix of Android and IOS Operating Systems and Devices that are compatible with the mobile application
  • Compiling of Test Schedules and Test Summaries at each stage of execution
  • Verify that the Omniture tags satisfy the business requirements for individual page(s) within the app
  • Investigate defects in HP Quality and perform bugs retest then regression test
  • Verify orders and financial transactions in backend system (OfAdmin)
  • Test the payment system using different payment methods (Payment cards, promotions and discounts)
  • Setup environment for UAT and perform/support UAT before the go live
  • Provide support to business users
  • Tested financial entries by running different types of SQL queries.

Web testing consultant

British Midlands Airways Ltd
01.2012 - 04.2012
  • Project: Flybmi.com and IOS native app
  • Worked with the customer experience team to review and improve business acceptance criteria documents
  • Responsible for general web testing activities like; web application security testing, basic website functionality testing against acceptance criteria and current behaviour, accessibility testing, confirmation & regression testing, verification and validation of new functionalities
  • Planned, designed and implemented test plans to test new functionalities and redesigned process flows, to protect existing customer experience and deliver a working website
  • Worked in bi-monthly sprints to deliver between two and ten PBI's per sprint
  • Attended daily scrums; discussed completed tasks and tasks for current day, discussed impediments and general sprint issues
  • Attended sprint grooming sessions for planning and knowledge sharing
  • Tested key functionalities in multi-language, multi-location websites across flybmi.com offerings
  • Managed sprint tasks in Microsoft team foundation server, managed defect life-cycle with TFS and Microsoft test manager and generally worked in Microsoft visual studio IDE
  • I tested ten flybmi.com websites in multiple languages, content management systems, front and back end flight booking transactions consummated on the Amadeus reservation system
  • Implemented cross browser/platform testing, regression testing, end to end testing and XML based testing
  • I raised and tracked bugs in MTM, verified bug fixes in MTM, working closely with the development team.

Software Tester

FIS Global
10.2010 - 11.2011
  • Worked on prepaid and debit card projects
  • Performed manual testing of the banking software (Panorama) for VISA and Master Card transactions
  • Interacted with Business Analysts, Developers and Project managers in requirement analysis, design reviews and documentation
  • Tracked defects using JIRA and generated defect summary reports
  • Created and executed test plans and Test scripts
  • Responsible for Database testing using SQL queries
  • Liaise with the Operational teams regarding Defects and test environment issues
  • Tested backend (Binaries, executable and all the new changes) by running different types of SQL queries
  • Provided support to the Implementation team for the Go-live process.

Senior UAT Analyst

SAGA Group - Folkestone
08.2009 - 04.2010
  • Worked with System test department including other Support Analysts, in the testing process of complete SAGA web site
  • Update site with new releases
  • Prepare test plans and execute scripts for new Insurance aggregators
  • Complete end of Test Report
  • System backups
  • Perform sanity check form for go live check
  • Full the testing of Compare the Market.com web site (Planning, execution and release)
  • Raise defects
  • Card payments Transactional system testing (Backend)
  • Credit Card 3D secure payment testing.

Senior Independent Test Analyst

Camelot Group Plc
05.2006 - 01.2009
  • Test support throughout project lifecycle & operational live environments, new products, test tools & 3rd party products
  • Production and maintenance of all Test & training documentation and processes (pertinent to test) including estimates, plans, specs & supporting docs i.e
  • Reviews, test metrics & issues
  • Interoperability testing of Camelot products with 3rd party products and processes
  • Review and witnessing of 3rd party testing
  • Liaison with internal and 3rd parties in relation to the project & test activities
  • Involved in the induction, process & product training and mentoring of new test members
  • Test lead to analyse & verify software changes on projects
  • Drove testing to audit & track 43 thousand retailers swapping their lottery terminals to the new EPOS ISYS models
  • Book and maintain all the test environments
  • Provided operational support during System Function proving (SFP) and Data Migration
  • Perform UAT Acceptance Test in support of software quality assurance.

Senior SFP Analyst

Camelot Group PLC
06.2005 - 07.2006
  • Worked with System test department including other Support Analysts, in the testing process of the mid-week Thunderball game
  • Ran ICS (internal control system) processing on a daily basis for the test period
  • Ensured that daily reports were accurate before being passed to a third party for verification
  • Ran the daily activities for GOLS and IPS as required
  • Completed a variety of command line tasks in VMS and UNIX such as tape backups, copying, creating and deleting files and directories as well as printing reports
  • Systems setup for UAT/SFP (GOLS, IPS, CIS (Camelot Interactive Systems), Cognos, Gateway & ICS,IICS.

Operations Analyst

Camelot Group PLC
01.2001 - 08.2003
  • Generate/create reports and provide analysis based on user requirements
  • Monitored the GOLS/IPS and interactive Gaming systems to reduce any operational downtime
  • Ensured that the execution of any programs on the gaming systems was performed accurately
  • Ensured that all procedures were adhered to where appropriate and updated any changes to the checklists before final revision by Operational Support
  • Logged any faults into TRACK so that they could be escalated appropriately
  • Reboot Servers and EOD processes
  • Backup, restore on daily bases
  • Enable network/communication
  • Run SQL queries and add/delete entries into backend DB and ORACLE DB.

Database Analyst

Alchemetrics Ltd
10.2000 - 04.2001
  • Daily Processing of Database orders
  • Merging and capping of different files
  • Order finishing, splitting and deduping
  • Processing monthly suppressions
  • Daily Card Load
  • Building batches and creating sample database for bitmaps
  • Server reboots and system checks
  • Backups, achieving and monitoring run failures and critical errors.

Education

Bachelor of Commerce -

Punjab College of Commerce

Fsc - undefined

Beacon House Public College

One-year certificate in Data Base Management Systems - undefined

Central Mode High School, University of Punjab

Skills

  • System, integration, functional and regression testing of complex Client Server applications
  • Excellent working knowledge of Azure Devops and Devlogs
  • Manual and functional testing
  • Regression testing
  • Cross-browser testing
  • Agile testing
  • Defect management tools
  • Identifying and resolving defects
  • Thorough test creation and execution
  • Detailed test planning
  • Lifecycle test development and production
  • Manual test case preparation
  • Automation knowledge

Languages

English

Timeline

Senior Test Analyst

Openwork Partnership
05.2021 - Current

System Test Analyst

Sally Beauty
03.2017 - 12.2020

Software Test Engineer

Motorola Solutions
08.2016 - 03.2017

QA Analyst

Domino's Pizza
06.2015 - 02.2016

Web/Integration Test Analyst

Amnesty International
01.2015 - 06.2015

Senior Web Tester

Digital Agency
08.2014 - 10.2014

Web Tester

Guide Dogs UK
06.2014 - 08.2014

QA Analyst

Javelingroup
08.2013 - 04.2014

Web and Mobile test Analyst

Waitrose
04.2012 - 07.2013

Web testing consultant

British Midlands Airways Ltd
01.2012 - 04.2012

Software Tester

FIS Global
10.2010 - 11.2011

Senior UAT Analyst

SAGA Group - Folkestone
08.2009 - 04.2010

Senior Independent Test Analyst

Camelot Group Plc
05.2006 - 01.2009

Senior SFP Analyst

Camelot Group PLC
06.2005 - 07.2006

Operations Analyst

Camelot Group PLC
01.2001 - 08.2003

Database Analyst

Alchemetrics Ltd
10.2000 - 04.2001

Bachelor of Commerce -

Punjab College of Commerce

Fsc - undefined

Beacon House Public College

One-year certificate in Data Base Management Systems - undefined

Central Mode High School, University of Punjab

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Amer Bashir