Amelie Parkin
Guisbo,Cleveland
Summary
Responsible candidate, passionate about delivering outstanding quality and service, skilled in customer service, payment processing, and strategic thinking. Proven track record of enhancing customer satisfaction through proactive assistance and effective issue resolution. Strong communicator with a results-driven approach, dedicated to maintaining productivity under pressure and delivering satisfactory outcomes. Self-motivated professional with a keen ability to take initiative and support team members.
Overview
1
1
year of professional experience
Work history
Service Assistant
The Play Factory Skelton
Skelton-in-Cleveland, Saltburn-by-the-Sea TS12 2LQ
2024.07 - Current
- Greeted guests upon arrival, offering immediate assistance, and promoting a positive, welcoming atmosphere.
- Enhanced customer satisfaction through proactive assistance and effective issue resolution.
- Delivered satisfactory outcomes for customer issues with a professional approach, by going the extra mile.
- Provided essential support to team members to maintain productivity under pressure, during peak times.
- Displayed exceptional communication skills to accurately comprehend customer needs.
Education
GCSEs -
Laurence Jackson School
Guisborough 2019.09 - 2024.06
A-Levels -
Prior Pursglove College
Guisborough 2024.09 -
Skills
- Customer Service
- Payment Processing
- Decision making
- Strategic thinking
- Take initiative
- Strong communicator
- Results-driven
- Self-motivated
Timeline
A-Levels -
Prior Pursglove College
2024.09 -
Service Assistant
The Play Factory Skelton
2024.07 - Current
GCSEs -
Laurence Jackson School
2019.09 - 2024.06