Amelie Moore

• Lead the training of new staff members to improve team efficiency.
• Collaborated with team members for efficient store operations.
• Supported marketing initiatives by setting up promotional displays.
• Conducted inventory checks to ensure stock accuracy.
• Handled cash transactions accurately maintaining financial integrity.
• Regularly achieved stores and personal sales targets
• Promoted loyalty schemes to customers, enhancing brand loyalty.
• Dealt with returns, ensuring customer satisfaction.
• Advised customers on product selection based on their needs.
• Maintained tidy sales floor to enhance shopping experience.

• Maintained an organised shop floor while enthusiastically greeting customers.
• Regularly achieved sales targets through effective engagement strategies.
• Trained staff members to enhance overall team performance.
• Packaged and dispatched online orders with precision.
• Oversaw management of online orders to ensure timely fulfilment.
• Maintained high standards of store cleanliness, enhancing shopping experience for customers.
• Solely managed shop, maintaining service quality.

• Managed shop floor operations independently, ensuring a welcoming environment for customers.
• Maintained cleanliness and organisation on the shop floor to enhance customer experience.
• Processed payments, refunds, and exchanges efficiently to uphold customer satisfaction.
• Engaged with customers upon entry to assist with inquiries and enhance service.
• Created social media content

• Conducted bridal consultations to understand client preferences and requirements.
• Managed wedding dress handling to ensure optimal presentation and care.
• Created engaging social media content to enhance brand visibility.
• Improved and updated brand website for better user experience.
• Cleared and tidied displays to maintain an attractive environment.
• Greeted visitors and directed them to designated areas for seamless service.

• Executed closing duties, including cleaning windows and floors, securing premises, and cashing-up tills.
• Maintained pristine product displays through routine visual merchandising and thorough cleaning.
• Received, processed, and organised deliveries to meet tight deadlines.
• Processed cash and card payments during peak periods to reduce customer waiting times.
• Ensured optimal inventory levels by replenishing stock on shelves and in storeroom.

I worked 20 hours a month as an assistant within a small team. My duties consisted of the following:

• Packing and sending clothes to customers.
• Checking goods before they were sent.
• Filing paper documents, e.g. customer records and receipts.
• Contributing to social media channels, e.g. taking images for Instagram.