Summary
Overview
Work history
Education
Skills
Previous Employment
Affiliations
Certification
References
Timeline
Generic
Amelia Stephens

Amelia Stephens

Plymouth,Devon

Summary

A focused healthcare assistant with extensive experience in administration. Proven ability to maintain accurate records and ensure a hygienic environment while adhering to infection control protocols. Skilled in communication, manual handling, and clinical skills such as tracheostomy care and PEG care. Previous role as an administrative assistant honed abilities in data entry, file maintenance, and client correspondence. Whilst building confidence to lead meetings and communicate with new and existing clients.

Overview

7
7
years of professional experience
1
1
Certification

Work history

Health care assistant

Livewell Southwest
Plymouth, Devon
09.2024 - Current
  • Assisted patients with daily personal care tasks, including bathing, dressing, and toileting, promoting dignity and comfort.
  • Documented care provided, ensuring accurate and up-to-date records were kept.
  • Maintained a clean and hygienic environment in patient areas, adhering to infection control protocols.
  • Monitored patient behaviour closely to determine health changes, reporting concerns immediately.
  • Participated in multidisciplinary meetings to help determine patient care.
  • Actively participated in training such as tracheostomy care, PEG care, RIG care, and bowel care.

Community Carer

Peninsular Care Devon
Plymouth, Devon
04.2024 - 09.2024
  • Personal care
  • Medication administration
  • Manual handling
  • Visited people's homes to provide care, support and assist with tasks as required.
  • Worked efficiently to maintain timely service for patients across large geographical areas.

Administrative Assistant

SCCI Alphatrack
Harlow, Essex
07.2018 - 09.2024
  • Helped less experienced staff manage daily assignments.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Managed information on company databases for different organisational activities to track history and safeguard accurate information.
  • Organised and stored hardcopy files.
  • Handled client correspondence and internal communications in professional manner.
  • Performed administrative tasks, document management and report development for inter-departmental use.
  • Leading weekly team meetings.

Education

A-Levels - Chemistry, Biology and Psycholgy

Robert Barclay Academy
Hoddesdon, HRT

Bachelors degree in Biomedical science - Health Science

Plymouth University
Plymouth

Skills

  • Communication
  • Home-care support
  • Medication Administration
  • Manual handling
  • Personal care
  • Data Entry
  • Excel basic level
  • Access database
  • Cleaning
  • Face-to-face customer service
  • Over-the-phone customer service
  • Bar experience
  • Tutoring/teaching
  • Admin
  • Community care
  • Driving license
  • File maintenance
  • Medical terminology
  • Problem Resolution
  • Multitasking and prioritisation
  • Clincal skills (observations, bladder scans, bowel care, tracheostomy care, PEG and RIG care)

Previous Employment

  • Community Carer, 2024-04-01
  • Maths tutor, 2021-09-01
  • Plymouth Pavilions bar staff, 2023-10-01
  • SCCI Alphatrack Ltd, 2018-07-01
  • Good Choice Chinese Takeaway, 2020-02-01, 2021-09-01

Affiliations

  • Reading/writing
  • Running
  • Volunteering
  • Cooking

Certification

  • Clinical observations
  • Manual handling
  • PEG and RIG care
  • Tracheostomy care
  • Bowel care
  • Bladder scanning
  • First aid 2021

References

References available upon request.

Timeline

Health care assistant

Livewell Southwest
09.2024 - Current

Community Carer

Peninsular Care Devon
04.2024 - 09.2024

Administrative Assistant

SCCI Alphatrack
07.2018 - 09.2024

A-Levels - Chemistry, Biology and Psycholgy

Robert Barclay Academy

Bachelors degree in Biomedical science - Health Science

Plymouth University

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Amelia Stephens