Amelia Roberts
Canterbury,Kent
Summary
Eager and motivated first-year BSc Computer Science student seeking a position where I can utilize my past work experience in IT support and customer service to contribute effectively to the team while further developing my skills in a dynamic retail environment.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work history
Ice Cream Scooper/Cashier
Mr. Creemy's
Penygraig, Rhondda Cynon Taf
06.2023 - 08.2023
- Delivered exceptional customer service by greeting customers, taking orders, and handling transactions efficiently and accurately.
- Maintained cleanliness and organization of the store, including serving areas and customer seating.
- Prepared and served ice cream products according to company standards, ensuring quality and presentation.
- Handled customer inquiries and resolved issues promptly and professionally.
IT Technician
Ysgol Nantgwyn
Tonypandy, Rhondda Cynon Taf
04.2019 - 05.2019
- Provided technical support and troubleshooting for hardware and software issues for both students and staff
- Communicated effectively with people of all ages to understand and resolve their technical problems.
Education
Bachelor of Science - Computer Science
Canterbury Christ Church University
Canterbury 09.2023 -
A-Levels - Psychology, Sociology, Applied ICT
Tonyrefail Community School
Porth 09.2020 - 05.2023
GCSEs - Maths, English, Welsh, ICT, Spanish, Art
Ysgol Nantgwyn
Tonypandy 09.2016 - 05.2020
Skills
- Strong communication skills, both verbal and written
- Excellent customer service skills with a focus on providing a positive experience
- Ability to work effectively in a team as well as independently
- Organizational skills and attention to detail
- Familiarity with computer systems, networks, and software applications
Timeline
Bachelor of Science - Computer Science
Canterbury Christ Church University
09.2023 -
Ice Cream Scooper/Cashier
Mr. Creemy's
06.2023 - 08.2023
A-Levels - Psychology, Sociology, Applied ICT
Tonyrefail Community School
09.2020 - 05.2023
IT Technician
Ysgol Nantgwyn
04.2019 - 05.2019
GCSEs - Maths, English, Welsh, ICT, Spanish, Art
Ysgol Nantgwyn
09.2016 - 05.2020
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