Amelia Roberts
Canterbury,Kent
Summary
Eager and motivated first-year BSc Computer Science student seeking a position where I can utilize my past work experience in IT support and customer service to contribute effectively to the team while further developing my skills in a dynamic retail environment.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work history
Ice Cream Scooper/Cashier
Mr. Creemy's
Penygraig, Rhondda Cynon Taf
2023.06 - 2023.08
- Delivered exceptional customer service by greeting customers, taking orders, and handling transactions efficiently and accurately.
- Maintained cleanliness and organization of the store, including serving areas and customer seating.
- Prepared and served ice cream products according to company standards, ensuring quality and presentation.
- Handled customer inquiries and resolved issues promptly and professionally.
IT Technician
Ysgol Nantgwyn
Tonypandy, Rhondda Cynon Taf
2019.04 - 2019.05
- Provided technical support and troubleshooting for hardware and software issues for both students and staff
- Communicated effectively with people of all ages to understand and resolve their technical problems.
Education
Bachelor of Science - Computer Science
Canterbury Christ Church University
Canterbury 2023.09 -
A-Levels - Psychology, Sociology, Applied ICT
Tonyrefail Community School
Porth 2020.09 - 2023.05
GCSEs - Maths, English, Welsh, ICT, Spanish, Art
Ysgol Nantgwyn
Tonypandy 2016.09 - 2020.05
Skills
- Strong communication skills, both verbal and written
- Excellent customer service skills with a focus on providing a positive experience
- Ability to work effectively in a team as well as independently
- Organizational skills and attention to detail
- Familiarity with computer systems, networks, and software applications
Timeline
Bachelor of Science - Computer Science
Canterbury Christ Church University
2023.09 -
Ice Cream Scooper/Cashier
Mr. Creemy's
2023.06 - 2023.08
A-Levels - Psychology, Sociology, Applied ICT
Tonyrefail Community School
2020.09 - 2023.05
IT Technician
Ysgol Nantgwyn
2019.04 - 2019.05
GCSEs - Maths, English, Welsh, ICT, Spanish, Art
Ysgol Nantgwyn
2016.09 - 2020.05