Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
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Amelia LeCarpentier

Amelia LeCarpentier

Gnosall,Staffordshire

Summary

Driven individual, with excellent communication skills and knack for building rapport. Mature, professional and strategic approach to work. Demonstrates proficiency in persuasive techniques and active listening, essential for engaging potential clients. Eager to contribute to business growth and customer engagement / satisfaction.

Overview

4
4
years of professional experience

Work history

Telemarketing Executive

HBM Telemarketing
Stafford, Staffordshire
03.2024 - Current
  • Established positive customer rapport whilst working in a high-pressure, fast-paced environment.
  • Excellent understanding of the unique selling points of clients product/service propositions.
  • Increased customer interest by delivering persuasive sales pitches.
  • Worked with energy and precision, whilst quickly adapting to different industries and audience types.
  • Nurtured both existing and new client relationships, leading to enhanced company reputation, loyalty and repeat business.
  • Consistent delivery of results, whether working from my own bespoke telemarketing framework, or using a detailed research script.
  • Exceeded daily and weekly interview and contact quotas.
  • Accurate recording of all calls and transactions to ensure seamless follow-up.
  • Maintained client databases with updated customer information and current service plan agreements.
  • Confident is using a wide range of digital tools such as Microsoft Teams, Excel spreadsheets and client CRM systems to manage prospecting projects and track performance.
  • Deputised for Director in their absence, ensuring consistency of service whilst maintaining client confidence.

After School Club Assistant

Gnosall St Lawrence CofE Primary Academy
Stafford, Staffordshire
09.2021 - 07.2022
  • Organised and supervised the After School Club for children ranging in age from 4yrs to 11yrs.
  • Assisted children with homework and reading comprehension.
  • Prepared refreshments for children attending club.

Education

Bachelor of Science - Marketing

Aston University
09.2018 - 06.2029

A-Levels -

NSCG Stafford College
Stafford, Staffordshire
09.2023 - 06.2025

Junior Psychologists Award -

Stafford Grammar
Stafford, Staffordshire
10.2023 -

GCSEs -

Stafford Grammar
Stafford, Staffordshire
09.2018 - 06.2023

Duke of Edinburgh Bronze Award -

Stafford Grammar
Stafford, Staffordshire
09.2021 - 09.2022

Skills

  • Excellent communication skills
  • Strategic mindset
  • Resilient and patient under pressure
  • Knowledge of sales principles and closing techniques
  • Professional / persuasive communication
  • Excellent work ethic with a very positive attitude
  • Microsoft Office Suite
  • CRM Software proficiency

Affiliations

Artistic / creative pursuits ranging from painting, drawing and the use of mixed media, to jewellery making and nail art. I have produced a range of unique jewellery items along the theme of reusing, recycling and reinventing everyday items.

Selling jewellery and clothing on Vinted.


References

References available upon request.

Timeline

Telemarketing Executive

HBM Telemarketing
03.2024 - Current

Junior Psychologists Award -

Stafford Grammar
10.2023 -

A-Levels -

NSCG Stafford College
09.2023 - 06.2025

After School Club Assistant

Gnosall St Lawrence CofE Primary Academy
09.2021 - 07.2022

Duke of Edinburgh Bronze Award -

Stafford Grammar
09.2021 - 09.2022

Bachelor of Science - Marketing

Aston University
09.2018 - 06.2029

GCSEs -

Stafford Grammar
09.2018 - 06.2023

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Amelia LeCarpentier