Summary
Overview
Work history
Education
Skills
Timeline
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Amelia Leather

Amelia Leather

Liverpool,Merseyside

Summary

Reliable team member with over 2 years of experience in customer service, including roles both in the kitchen and customer-facing environments. Skilled at thriving in fast-paced settings, with a strong focus on supporting customers and collaborating effectively with colleagues. Always ready to assist and contribute to the team's success.

Overview

2
2
years of professional experience

Work history

Crew member

McDonald's
Liverpool, Merseyside
11.2022 - Current
  • Operated cash registers accurately, ensuring proper handling of transactions.
  • Maintained clean and sanitary food preparation areas and equipment.
  • Addressed questions, concerns and complaints of customers.
  • Worked well in a fast paced environment
  • Trained in food safety and hygiene practices.
  • Used fryers, grills ect. while following safety guidelines.
  • Handled customer complaints using quick decision-making to resolve issues.
  • Assisted in staff training to enhance teamwork and improve service delivery.
  • Increased revenue by upselling and recommending products.

Education

Level 3 diploma - Music performance

City of Liverpool College
Liverpool
11/2023 -

GCSEs -

St Julies Catholic High School
Liverpool
09/2017 - 10/2023

Skills

  • Customer service
  • Safety procedures
  • Food preparation
  • Punctuality and reliability
  • Kitchen equipment usage
  • Effective communication
  • Decision making
  • Cash register operation

Timeline

Crew member

McDonald's
11.2022 - Current

Level 3 diploma - Music performance

City of Liverpool College
11/2023 -

GCSEs -

St Julies Catholic High School
09/2017 - 10/2023

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Amelia Leather