Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Amelia Hearnshaw

Stoke on trent,Staffor

Summary

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Overview

3
3
years of professional experience

Work History

waitress and bartender

Rossington Hall
Doncaster, South Yorkshire
07.2022 - Current
  • Improved customer satisfaction by providing efficient and friendly service.
  • Arranged tables and set up linens and silverware in preparation for guests.
  • Assisted kitchen staff with food prep, dish washing and plating food.
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Collected, washed and put away glassware between guests.
  • Advised customers on wine and beverage pairings with selected food items.

Sales assistant

H samuels
Doncaster, South Yorkshire
11.2022 - 09.2023
  • Kept up-to-date with training as to ensure that all product details were correctly communicated to customers so they can make the best decisions for them.
  • Tagged products quickly and accurately with price tags and stickers.
  • Informed customers regarding promos and warranty services to increase sales.
  • Maintained knowledge of current sales promotions helping customers make informed buying decisions.
  • Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
  • Promoted extra sales to customers at checkout for example promoting protection for the items.

Waitress and Bartender

Doncaster racecourse
Doncaster, South Yorkshire
04.2022 - 09.2022
  • Kept tables clear of used crockery, glassware and cutlery.
  • Demonstrated exceptional memory and communication skills for reliable and trusted service.
  • Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
  • Accommodated special event needs, provided customised services for parties.
  • Delivered exceptional service by greeting and serving customers in timely, friendly manner.

Education

GCSEs - Health And Social Care

Sir Thomas Wharton Academy
Doncaster
09.2016 - 05.2021

GCSEs - Mathematics Higher

Sir Thomas Wharton
Doncaster
09.2016 - 05.2021

GCSEs - Geography

Sir Thomas Wharton
Doncaster
09.2016 - 05.2021

GCSEs - History

Sir Thomas Wharton
Doncaster
09.2016 - 05.2021

GCSEs - Higher Biology, Higher Chemistry, Higher Physics

Sir Thomas Wharton
Doncaster
09.2016 - 05.2021

GCSEs - English Language. English Literature

Sir Thomas Wharton
Doncaster
09.2016 - 05.2021

GCSEs - Computer Science

Sir Thomas Wharton
Doncaster
09.2016 - 05.2021

A-Levels - Psychology

New College Doncaster
Doncaster
09.2021 - 06.2023

A-Levels - Biology

New College Doncaster
Doncaster
09.2021 - 06.2023

A-Levels - Health And Social Care

New College Doncaster
Doncaster
09.2021 - 06.2023

Bachelor of Science - Psychology With Child Development

University of Staffordshire
Stoke-on-Trent
09.2023 -

Skills

  • Teamwork
  • Expert multitasker
  • Cleaning requirements
  • Cash handling and till reconciliation
  • Restaurant etiquette familiarity
  • Table setting
  • Public speaking
  • Conflict resolution techniques
  • Time optimisation
  • Resource optimisation
  • Active listening
  • Conflict Resolution
  • Physical stamina

Affiliations

  • Reading
  • figure skating
  • baking

References

References available upon request.

Timeline

Bachelor of Science - Psychology With Child Development

University of Staffordshire
09.2023 -

Sales assistant

H samuels
11.2022 - 09.2023

waitress and bartender

Rossington Hall
07.2022 - Current

Waitress and Bartender

Doncaster racecourse
04.2022 - 09.2022

A-Levels - Psychology

New College Doncaster
09.2021 - 06.2023

A-Levels - Biology

New College Doncaster
09.2021 - 06.2023

A-Levels - Health And Social Care

New College Doncaster
09.2021 - 06.2023

GCSEs - Health And Social Care

Sir Thomas Wharton Academy
09.2016 - 05.2021

GCSEs - Mathematics Higher

Sir Thomas Wharton
09.2016 - 05.2021

GCSEs - Geography

Sir Thomas Wharton
09.2016 - 05.2021

GCSEs - History

Sir Thomas Wharton
09.2016 - 05.2021

GCSEs - Higher Biology, Higher Chemistry, Higher Physics

Sir Thomas Wharton
09.2016 - 05.2021

GCSEs - English Language. English Literature

Sir Thomas Wharton
09.2016 - 05.2021

GCSEs - Computer Science

Sir Thomas Wharton
09.2016 - 05.2021
Amelia Hearnshaw