Energetic passionate Bartender with over 6 years of experience in high-volume establishments, recognized for delivering rapid service and possessing extensive product knowledge. Incredibly keen to understand and practice mixology if given the opportunity to . Proven ability to manage busy shifts and lead staff effectively while driving sales through premium beverage upselling. Committed to maintaining a clean and efficient bar environment, ensuring exceptional customer experiences with a friendly eager and attentive demeanour
Overview
6
6
years of professional experience
Work History
Bartender
The brewery tap Bradford / the eldon woodhouse
01.2025 - Current
Assisted teams in maintaining smooth operations during disco shifts across multiple venues despite limited prior knowledge of the establishment
Established friendly rapport with guests to enhance their overall experience and comfort during their stay
Quickly identified specific locations of bar taps,glasses and made myself aware of deals and discounts to support efficient service delivery.
applied all knowledge stated bellow
Supervisor bartender
The packhorse
Leeds woodhouse lane , West Yorkshire
07.2023 - Current
Executed rapid and effective bar service techniques to manage customer orders efficiently during high-traffic events like the Otley Run or freshers were we'd cover over 1500 guests in the space of a day.
Maintained excellent customer service whilst managing outside ques, delegated Bouncers and calmly resolving tricky customer confrontation while preserving a safe ,happy environment
worked collaboratively with co-workers to ensure the best and most efficient service over these busy times during the otley run and other substantial events
developed strong communication skills through engaging with diverse guests and large groups
aware on our licensing laws and responsible service and also a responsible key holder for the business since 2024
maintained cleanliness during our busiest and quietest times including stock replenishment
trained and supported new and existing staff members, improving overall team performance and consistency throughout all shifts and events
knowledgeable in cask ale maintaining as well as up to date co2 and mixed gas training
recognised for reliable hard work and a strong friendly, energetic personality: I was also offered the role of landlady at packhorse late in 2025 but rejected the opportunity
Bartender / front of house
The bridge inn
Horsforth , West Yorkshire
07.2020 - 08.2025
Cultivated an inclusive and welcoming atmosphere for customers and team members at front of house.
Provided dependable service with specialised knowledge and relevant drink recommendations to enhance customer experience.
Coordinated table allocations to optimise seating capacity and improve customer satisfaction.
Executed payment processing by managing card payments, cash handling, and issuing receipts accurately.
Maintained compliance with food safety and hygiene regulations while upholding high standards and promoting daily specials and offers when presenting menus.
Responded promptly and knowledgeably to customer inquiries regarding special menu items, ingredients, and pricing.
Handled incoming calls courteously and ensured accurate reservation details were recorded.
valued as a trusted member of staff allowed to open and close the pub unsupervised
Education
2 star distinction - Performing arts and production
St Aidan’s
Harrogate
01-2023
GCSEs -
Horsforth academy
Leeds
01-2020
Skills
Financial transactions
Client relations
Beverage suggestions
Effective communication
Issue resolution
Optimistic outlook
Task prioritization
Pressure resilience
Alcoholic beverage suggestions
Calmness in adversity
Team leadership
Timeline
Bartender
The brewery tap Bradford / the eldon woodhouse
01.2025 - Current
Supervisor bartender
The packhorse
07.2023 - Current
Bartender / front of house
The bridge inn
07.2020 - 08.2025
2 star distinction - Performing arts and production