Amelia Griffiths
Holmfirth,United Kingdom
Summary
Organised Server experienced in high-speed service delivery and customer satisfaction. Delivered outstanding customer service while managing high-volume shifts and ensuring order accuracy. Focused on enhancing dining experiences through effective communication and teamwork.
Overview
5
5
years of professional experience
10
10
years of post-secondary education
Work history
Dissertation Research Project
(MMU)
Manchester
2025.01 - 2026.01
- Conducted independent laboratory-based research and health assessments using specialist equipment as part of undergraduate project, investigating changes in Vitamin D levels. Followed laboratory protocols, health and safety procedures and guidelines to ensure accurate results. Experience in clinical testing, such as heart rate monitoring and blood pressure measurement. Maintained recording, collecting, and analysing experimental data to a high level of attention and detail. Produced a detailed scientific dissertation presenting findings through analysis.
Server, Barista and Bartender
Hotel Front of House
2021.01 - 2026.01
- Highly experienced in customer-facing roles. Built strong rapport with a wide range of customers by adapting communication styles. Developed strong observational and interpersonal skills through daily interactions with colleagues and customers. Skilled in accurately handling orders, payments and enquiries from customers and hotel residents in a fast-paced demanding environment. Highly skilled in applying empathy and patience when needed, including resolving issues and calmly supporting individuals. Outstanding teamwork and collaboration to meet the needs and high expectations of customers. Consistently delivered friendly and professional service.
Sports Leadership
Huddersfield New College
Yorkshire
2021.01 - 2022.01
- Led and supervised sports sessions for younger individuals and groups, adapting activities to suit abilities, confidence levels and needs. Encouraged, supported and motivated throughout activities. Leadership and teamwork used to support the delivery of events in different environments. Adapted to a range of communication styles to effectively support children and praise their efforts.
Education
BSc Hons - Sport and Exercise Science
Manchester Metropolitan University (MMU)
Manchester 2023.01 - 2026.01
BTEC level 3 - Sport and Exercise Science
Huddersfield New College
Huddersfield, Kirklees 2021.01 - 2023.01
GCSEs -
Holmfirth High School
Holmfirth, Kirklees 2016.01 - 2021.01
Skills
- Nutritional analysis
- Wellness strategy
- Technical laboratory skills
- Accurate data recording
- Restaurant software proficiency
- Hospitality experience
- Time management efficiency
- Organisational skills
- Teamwork
- Interpersonal communication
- Customer service excellence
- Empathy
- Rapport building
- Adaptability
CONTACT
- PHONE: 07368433449
- EMAIL: agriffiths04@outlook.com
References
References available upon request.
Timeline
Dissertation Research Project
(MMU)
2025.01 - 2026.01
BSc Hons - Sport and Exercise Science
Manchester Metropolitan University (MMU)
2023.01 - 2026.01
BTEC level 3 - Sport and Exercise Science
Huddersfield New College
2021.01 - 2023.01
Server, Barista and Bartender
Hotel Front of House
2021.01 - 2026.01
Sports Leadership
Huddersfield New College
2021.01 - 2022.01
GCSEs -
Holmfirth High School
2016.01 - 2021.01