Summary
Overview
Work history
Education
Skills
Custom
Timeline
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Amelia Goward

Langdon Hills,Essex

Summary

Dedicated & discliplined professional with a strong ability to build relationships and deliver excellent customer service. Proficient in MS Office, ensuring efficient and organised work processes. Committed to leveraging skills to enhance team performance and achieve organisational goals.

Overview

2026
2026
years of professional experience

Work history

Customer sales assistant

RiRis Prom Boutique
Billericay, Essex
10.2023 - Current
  • Guided customers to locate products and desires
  • Built relationships with customers through friendly interaction and assistance.
  • Oriented new staff members, fostering a supportive team atmosphere.
  • Enhanced customer engagement by offering product knowledge and advice.
  • Organised stock and checkout area inbetween serving customers
  • Covered extra shifts to achieve store goals
  • Operated cash registers and completed sales with debit and credit card
  • Cleaned and tidied shop to maintain expectations
  • Delivered personal customer requests and services

Office administrative assistant (temporary role)

Bridge Parking and Asset Management
Bromley, Kent
07.2024 - 08.2024
  • Handled incoming calls professionally whilst providing helpful assistance to callers.
  • Processed new customer parking fines, coordinated related documentation and adjusted account balances.
  • Sorted and organised different types of information by document type, personnel or location.
  • Handled incoming calls for staff, answering questions, directing calls and documenting messages.
  • Used Microsoft Excel and other software tools to create documents and clear communications.

MiniChefs Club
  • Helped at childrens cooking club
  • Washed cutlery & crockery for a pristine finish
  • Carried out regular rubbish removal, mopping & sweeping
  • Maintained high kitchen standards according to environmental health requirements

HK Dance Studios
  • Helped at dance class
  • Coached individual students in dance, personalising teaching and support to best meet specific needs
  • Choreographed multiple dances, tailoring routines to meet different styles and levels of ability
  • Helped to increase dancers’ confidence by leading guided demonstrations and facilitating controlled and free practice
  • Cultivated a strong sense of teamwork, respect and support to encourage dancer commitment and participation levels

Student Mentoring

Gable Hall School
  • Took extracurricular classes and attended workshops to expand knowledge
  • Met with Mentee outside classroom hours to ask pointed questions and resolve concerns
  • Researched topics outside of class to learn additional information and ask more knowledgeable questions

School Tours

Gable Hall School
  • Increased social skills to become more comfortable around new people
  • Created and maintained a safe and friendly environment
  • Role modelled desired behaviours, habits and actions
  • Set up equipment and materials ahead of recreational activities

Education

CTEC - Sport & Business Double Award Level 3

Billericay Sixth Form
Billericay, Essex
09.2024 -

Gable Hall School - GCSE

Gable Hall School
Corringham, Essex
09.2019 - 06.2024

Skills

  • Building strong relationships
  • Proficient in MS Office
  • Excellent customer service


Custom

Jack Petchy award for Speech in a Public Setting, 06/23

Timeline

CTEC - Sport & Business Double Award Level 3

Billericay Sixth Form
09.2024 -

Office administrative assistant (temporary role)

Bridge Parking and Asset Management
07.2024 - 08.2024

Customer sales assistant

RiRis Prom Boutique
10.2023 - Current

Gable Hall School - GCSE

Gable Hall School
09.2019 - 06.2024

HK Dance Studios

Student Mentoring

Gable Hall School

School Tours

Gable Hall School

MiniChefs Club

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Amelia Goward