Summary
Overview
Work history
Education
Skills
Accomplishments
Affiliations
Timeline
References
Receptionist

Amelia Eastaugh-waring

Bristol,BST

Summary

Dynamic and resourceful professional with a diverse background in healthcare administration, event management, content creation, and community volunteering. Demonstrates strong analytical and problem-solving skills, managing complex tasks and projects effectively in high-pressure environments. Proven ability to drive efficiency and improve operational workflows, as shown in roles as a hospital administrator, event coordinator, and university content creator. Skilled at leveraging social media for communication and outreach, with successful engagement strategies developed both for university campaigns and fundraising initiatives. Recognised for outstanding community service contributions with the inaugural Young Volunteer Award. A strategic thinker and independent worker who thrives in collaborative settings, committed to achieving organisational goals through strong leadership and meticulous attention to detail.

Overview

6
6
years of professional experience
14
14
years of post-secondary education

Work history

Content creator

University of Birmingham
Birmingham
10.2024 - Current
  • Developed Digital Marketing Skills: Gained hands-on experience in creating, editing, and promoting digital content across various social media platforms, enhancing skills in visual storytelling, brand alignment, and audience engagement.
  • Enhanced Communication and Collaboration Abilities: Worked closely with university departments and student communities, improving interpersonal skills and the ability to tailor messages for diverse audiences in an academic environment.
  • Demonstrated Project Management Expertise: Managed multiple projects with deadlines, showcasing the ability to balance creativity with organization, and delivering consistent, high-quality content within specific timelines.
  • Strengthened Analytical and Adaptive Thinking: Monitored engagement metrics and adjusted content strategies based on feedback and performance data, highlighting adaptability and a results-oriented mindset crucial in modern digital roles.

Hospital administrator

Nuffield Health
Bristol
10.2022 - Current
  • Played a pivotal role in hospital administration by managing reception and supporting various medical departments leading to the smooth running of the hospital.
  • Assisted patients with empathy and professionalism, particularly during stressful or anxious moments surrounding their appointments and medical concerns.
  • Demonstrated excellent problem-solving skills by reacting quickly to various scenarios, ensuring patient needs and hospital operations were efficiently managed, leading to nominations for the hospital's employee of the month.
  • Developed clear and effective communication skills, managing over 80 calls per day, especially when relaying sensitive patient information or medical concerns to staff and specialists.
  • Collaborated closely with the reception team and broader hospital departments, fostering a cooperative environment to support both patient care and operational goals.

Waitress

The Waiting Game
Bristol
09.2021 - 06.2024
  • Provided excellent customer service in fast-paced environments, such as weddings, festivals, and corporate events with thousands of attendees.
  • Adapted quickly to the varying demands of different event settings, maintaining a positive and friendly attitude even in high-pressure situations.
  • Worked closely with a team to ensure smooth service, coordinating tasks and supporting colleagues during busy periods.
  • Enhanced time management and multitasking skills, balancing multiple orders and customer needs while maintaining attention to detail.

Community volunteer

Thornbury Volunteer centre
Bristol
09.2021 - 12.2022
  • Delivered school meals to families in need over a week during lockdown lockdown, ensuring vulnerable families received essential support in a challenging time.
  • Contributed to holiday initiatives by wrapping over fifty gifts for homeless individuals, bringing a sense of care and joy to those in difficult circumstances.
  • Developed strong organisational skills by managing three volunteer responsibilities, ensuring timely and efficient delivery of services.
  • Recognised with the inaugural Young Volunteer Award for community service, highlighting my dedication and commitment to helping others.

Care assistant

My Homecare
Bristol
05.2021 - 12.2021
  • Delivered comprehensive care to between approximately eight to ten individuals per week, with various physical and learning disabilities.
  • Honed critical time management skills, especially when caring for more than five patients per day, ensuring timely appointments and care delivery to prevent disruptions in patient well-being.
  • Balanced the emotional and physical demands of the role, becoming more independent, organized, and attentive to detail.

Volunteer social media worker

Brain tumour support
Bristol
05.2020 - 10.2020
  • Proactively supported the charity's fundraising efforts at the start of the pandemic by identifying and contacting two high-profile celebrity supporters via social media.
  • Managed the charity's Twitter account, engaging with their six thousand followers and raising awareness for the cause through outreach.
  • Overcame communication challenges with my two colleagues on furlough, ensuring effective collaboration by organising and prioritising tasks remotely.
  • Worked independently, taking initiative to continue operations and achieve goals despite limited support, demonstrating strong problem-solving and self-management skills.

Volunteer Hockey Coach

Old Bristolians Hockey Club
Bristol
01.2019 - 12.2019
  • Collaborated with four other coaches to plan and deliver fun, engaging, and developmentally appropriate hockey sessions for children.
  • Developed strong leadership skills by managing groups of ten to fifteen children, ensuring their safety while fostering teamwork and sportsmanship.
  • Strengthened my ability to communicate clearly and effectively, both with children and co-coaches, to ensure smooth session flow and participant engagement.

Education

Bachelor of Arts - International Relations with Economics

University of Birmingham
Birmingham
09.2023 -

A-Levels - Biology, Chemistry and English Literature.

Bristol Grammar School
Bristol
09.2015 - 08.2022

GCSEs - Varied

Bristol Grammar School
Bristol
09.2015 - 08.2022

Skills

  • Customer Service shown through my administration roles
  • Analytical, enhanced by multiple extended projects and essays
  • Researching, shown through my twelve week-long extended project qualification
  • Empathy and compassion, expressed in my roles as a community volunteer and care worker
  • Team working, built through multiple team roles in the work placed and enhanced in my love for team sports
  • Time management, demonstrated in the management of multiple different volunteer and work roles
  • Problem solving, displayed in the independent work undertaken as a care assistant
  • Communication skills enriched in the interactions with hundreds of patients in the hospital
  • Leadership amplified in my roles as sport captains and peer-mentor role during sixth form and subsequently
  • Digital Marketing and Social Media Management displayed as a Content Creator
  • Visual Storytelling and Content Creation showcased through university campaigns
  • Project Management and Organisation demonstrated in deadline-driven projects
  • Data Analysis and Strategic Adaptability in content performance adjustments
  • Communication and Collaboration Skills through cross-departmental teamwork

Accomplishments

    In recognition of my commitment to community service, I was honoured to receive the inaugural Clare Fardell Young Volunteer Award. This award highlights my dedication to supporting those in need, particularly during the challenging times of the pandemic. My efforts included delivering school meals to children in need and wrapping presents for homeless individuals, ensuring that vulnerable members of our community received essential support and care. This recognition not only reflects my passion for making a positive impact but also underscores my ability to mobilize resources and engage with diverse groups to achieve meaningful outcomes.

Affiliations

  • I am passionate about a variety of sports, with a particular focus on triathlon, hockey, and netball. I thrive on pushing myself through challenges and am currently training for my first Ironman 70.3, which embodies my commitment to personal growth and fitness. Alongside my athletic pursuits, I have a strong interest in business and entrepreneurship, aspiring to own my own business one day. This combination of athletic dedication and entrepreneurial ambition fuels my drive to excel in all areas of my life.

Timeline

Content creator

University of Birmingham
10.2024 - Current

Bachelor of Arts - International Relations with Economics

University of Birmingham
09.2023 -

Hospital administrator

Nuffield Health
10.2022 - Current

Waitress

The Waiting Game
09.2021 - 06.2024

Community volunteer

Thornbury Volunteer centre
09.2021 - 12.2022

Care assistant

My Homecare
05.2021 - 12.2021

Volunteer social media worker

Brain tumour support
05.2020 - 10.2020

Volunteer Hockey Coach

Old Bristolians Hockey Club
01.2019 - 12.2019

A-Levels - Biology, Chemistry and English Literature.

Bristol Grammar School
09.2015 - 08.2022

GCSEs - Varied

Bristol Grammar School
09.2015 - 08.2022

References

References available upon request.
Amelia Eastaugh-waring