Summary
Overview
Work history
Education
Skills
Timeline
Generic

Amelia Conwell

Ellesmere Port,Cheshire

Summary

Motivated individual eager to improve and streamline service procedures to maximise workplace efficiency and customer satisfaction. Knowledge in customer service and a reliable, positive attitude. I can guarantee that I will learn swiftly and efficiently and will prove to be a dependable professional.

Overview

3
3
years of professional experience

Work history

Supervisor

Paradise Island Adventure Golf
Ellesmere Port, Cheshire
04.2023 - Current
  • Assisted in the recruitment process for hiring quality staff members.
  • Ensured smooth operations with regular maintenance checks.
  • Delegated tasks appropriately, achieved balanced workload among team members.
  • Supervised activities of workers and enforced safety regulations.
  • Trained new hires and set up mentoring relationships to drive team performance.
  • Managed large sums of money for safekeeping and organised till balance at shift end.
  • Followed strict opening and closing procedures ensuring safety of premises and assets.

Seasonal Sales assistant

The entertainer
Ellesmere Port
11.2022 - 12.2022
  • Identified and maximized sales opportunities, and increased customer retention rates
  • Maintained up-to-date knowledge of all retail promotions
  • Provided a friendly and approachable environment for all customers

Supervisor

Martins/ Mcolls
Ellesmere Port
06.2022 - 10.2022
  • Performed key holding responsibilities to guarantee timely opening and closing of store
  • Displayed proactive problem-solving and query-resolution skills to provide superior customer service
  • Actively listened to customers to fully understand requests and address concerns
  • Thoroughly checked money for validity and maintained awareness of current fraudulent practices and tools
  • Accepted and processed large sums of cash and cheques
  • Kept money safely secured and in line with company requirements and policies
  • Arrived punctually and worked hard

Education

GCSEs - Maths, English, Science, Geography and Drama

The Whitby High school
09.2015 - 7 2020

B-Tech - Peforming Arts

Cheshire college - south and west
09.2020 - 7 2021

Foundation Degree in Science -

CCSW
Chester
09/2024 - 06/2025

Skills

  • Goal-oriented
  • Ability to Learn Quickly
  • Outstanding customer service
  • Efficient money handling
  • Hard Working
  • Critical thinking and problem solving
  • Confident and Friendly Manner

Timeline

Supervisor

Paradise Island Adventure Golf
04.2023 - Current

Seasonal Sales assistant

The entertainer
11.2022 - 12.2022

Supervisor

Martins/ Mcolls
06.2022 - 10.2022

B-Tech - Peforming Arts

Cheshire college - south and west
09.2020 - 7 2021

GCSEs - Maths, English, Science, Geography and Drama

The Whitby High school
09.2015 - 7 2020

Foundation Degree in Science -

CCSW
09/2024 - 06/2025
Amelia Conwell