Amelia Brew
Walton on Thames,Surrey
Summary
Eager and motivated individual, ready to embark on apprenticeship journey with focus on continuous personal and professional development. Armed with keen learning agility and adaptability, prepared to bring commitment, dedication, and enthusiasm to any role. Committed to cultivating positive relationships, demonstrating initiative, and meeting challenges head-on.
Overview
3
3
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work history
Barista
Costa Coffee
Hersham, Surrey
2023.09 - 2024.02
- Provided a welcoming atmosphere to customers, promoting return visits.
- Delivered exceptional service to customers for their enjoyment and comfort.
- Demonstrated proficiency in operating espresso machines with precision and care.
- Addressed any customer complaints or issues promptly, ensuring customer satisfaction.
- Assisted in inventory control measures for effective stock management.
- Implemented hygiene standards throughout café premises for public health safety compliance.
- Streamlined order taking process, reducing wait times for customers' convenience.
- Collaborated with team members during busy periods improving workflow efficiency.
- Upheld excellent relationships with regular clients fostering loyalty and repeat business.
Waitress assistant
Leon's Catering Company
Cobham, Surrey
2021.08 - 2023.08
- Collaborated with team to provide efficient service during peak hours.
- Facilitated smooth operations by setting up tables and booths.
- Alleviated workload of wait staff through diligent assistance.
- Ensured customer satisfaction by addressing queries and complaints promptly.
- Managed cash register efficiently, ensuring accurate billing process for customers.
- Assisted head waitress with large party coordination, aiding in smooth function.
- Helped seat guests upon arrival, leading to a welcoming atmosphere.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Enhanced customer service by promptly taking orders and delivering food.
Education
A-Levels - Economics
Reed's School
Cobham, Surrey 2022.09 - 2024.06
A-Levels - English Literature
Reed's School
Cobham, Surrey 2022.09 - 2024.06
A-Levels - Philosophy of Religion
Reed's School
Cobham, Surrey 2022.09 - 2024.06
GCSEs - English Literature, English Language and Mathematics
St Catherine's School
Bramley, Surrey 2020.09 - 2022.06
GCSEs - Biology, Chemistry, and Physics
St Catherine's School
Bramley, Surrey 2020.09 - 2022.06
Skills
- Excellent time management skills
- Strong work ethic and integrity
- Presentations and public speaking
- Exemplary communication skills
- Innovation and creativity
- Problem solving capabilities
- Sociable and approachable
- Microsoft Word, PowerPoint and Excel certified qualification
Accomplishments
- Andrew Reed Award for demonstration of core values integrity, curiosity, independence and responsibility
- First team netball captain, leading team to county level competition
- Sports scholarship for excellence in netball
- Calabash Trust volunteer - worked on a really rewarding project that involved constructing new buildings for schools within the townships of South Africa, alongside teaching maths and english to students
Certification
- MOS qualification in Microsoft PowerPoint proficiency
- MOS qualification in Microsoft Word proficiency
- MOS qualification in Microsoft Excel proficiency
Timeline
Barista
Costa Coffee
2023.09 - 2024.02
A-Levels - Economics
Reed's School
2022.09 - 2024.06
A-Levels - English Literature
Reed's School
2022.09 - 2024.06
A-Levels - Philosophy of Religion
Reed's School
2022.09 - 2024.06
Waitress assistant
Leon's Catering Company
2021.08 - 2023.08
GCSEs - English Literature, English Language and Mathematics
St Catherine's School
2020.09 - 2022.06
GCSEs - Biology, Chemistry, and Physics
St Catherine's School
2020.09 - 2022.06