Amelia Allen

Blue bell

Glossop, Derbyshire

06.2022 - 06.2023

Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
Provided friendly, courteous service, maximising positive customer satisfaction ratings.
Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
Greeted and escorted guests to tables.
Delivered checks, collected cash or credit card payments and provided receipt to customers.
Participated in staff meetings to discuss specials, menu changes and group reservations.
Thoroughly cleaned dining areas, waiting areas and bathrooms to maintain guest comfort and hygiene.
Discussed menu items and dietary concerns, noted special requests and suggested additional items to meet upsell goals.
Assisted waiters during big events and functions to preserve smooth workflow.
Warmly greeted guests upon arrival to create welcoming atmosphere.
Arranged tables and set up linens and silverware in preparation for guests.
Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.