Ambikaibagan Sivaseelan
Aylesbury,United Kingdom
Summary
Dependable and driven individual with strong communication and customer service skills, coupled with excellent problem-solving abilities. Proficient in navigating city routes and handling unexpected challenges to ensure smooth and timely transport. Committed to providing safe, pleasant experience for all passengers.
Overview
26
26
years of professional experience
3
3
years of post-secondary education
Work history
Private hire taxi driver
Self-employed
London, London
11.2003 - Current
- Adapted quickly to changing traffic situations, minimising delays.
- Maintained cleanliness of vehicle, enhancing passenger comfort.
- Ensured passenger safety by adhering to all road regulations.
- Kept accurate records of journeys and fares, ensuring transparency.
- Communicated timely updates on journey progress to passengers.
- Assisted passengers with luggage to ensure satisfactory experience.
- Provided punctual transportation services to satisfy customer needs.
- Managed difficult driving conditions calmly for passenger reassurance.
- Established trust with passengers through professional and courteous conduct.
- Handled emergency situations calmly, prioritising passenger safety.
- Familiarised self with various city locations, improving route efficiency.
- Demonstrated knowledge of local routes for efficient journey times.
- Learnt new technologies swiftly for seamless booking process.
- Assessed passenger fees, collected monies and secured cash against theft.
- Applied personal road knowledge and GPS application to set shortest routes.
- Supported physically challenged customers to enter and disembark vehicle safely.
Sales assisstant
Tesco
London, London
06.1999 - 09.2003
- Ensured stock replenishment in a timely manner to maintain product availability.
- Maintained a clean and safe warehouse environment to ensure employee safety.
- Collaborated with team members during peak hours for smooth operations.
- Performed quality checks on stock, ensured high standards of sold products.
- Loaded and unloaded deliveries using appropriate equipment, minimised potential damage.
Team member
KFC
London, City of London
02.2001 - 02.2003
- Delivered orders promptly, ensuring high levels of customer satisfaction.
- Displayed teamwork skills to improve overall productivity.
- Conveyed product information effectively to customers, promoting sales.
- Handled difficult customers, resulting in conflict resolution.
- Ensured workplace cleanliness with regular maintenance tasks.
- Assisted in stock take, maintaining sufficient inventory at all times.
- Improved team communication by organising weekly meetings.
- Delivered reliable customer service with attention to detail even under high pressure.
- Demonstrated proper food handling and safety standards.
- Warmly greeted customers and proactively reduced wait times.
Sales assistant
Superdrug
Edgware, Barnet
04.2000 - 09.2002
- Offered personalised shopping advice to enhance customer experiences.
- Collaborated effectively with team members to meet sales targets.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Assisted customers in locating specific items to boost satisfaction.
- Operated cash registers with accuracy and processed cash and card transactions.
- Resolved customer complaints and process issues with proactive problem-solving skills.
Sales assistant
Asda
Colindale, Barnet
02.2000 - 08.2000
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Improved customer service by efficiently handling queries and complaints.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Collaborated effectively with team members to meet sales targets.
- Assisted customers with product selection for optimal satisfaction.
- Managed till operations smoothly, reducing waiting time for customers.
Education
GCSEs / A-level - Economics, Account, Commerce and Political Science
Stanley college
Jaffna, Sri Lanka 01.1992 - 12.1994
Entry Level 3 - English Language
Stanmore College
StanmoreSkills
- Excellent navigation
- Punctuality maintenance
- Respectful interpersonal interaction
- Route planning
- Customer Service
- Self motivated
- First aid training
- Disability awareness
- Resilience under pressure
- Time efficiency
Languages
Tamil
Beginner
English
Beginner
Timeline
Private hire taxi driver
Self-employed
11.2003 - Current
Team member
KFC
02.2001 - 02.2003
Sales assistant
Superdrug
04.2000 - 09.2002
Sales assistant
Asda
02.2000 - 08.2000
Sales assisstant
Tesco
06.1999 - 09.2003
GCSEs / A-level - Economics, Account, Commerce and Political Science
Stanley college
01.1992 - 12.1994
Entry Level 3 - English Language
Stanmore College