Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Ambikaibagan Sivaseelan

Aylesbury,United Kingdom

Summary

Dependable and driven individual with strong communication and customer service skills, coupled with excellent problem-solving abilities. Proficient in navigating city routes and handling unexpected challenges to ensure smooth and timely transport. Committed to providing safe, pleasant experience for all passengers.

Overview

26
26
years of professional experience
3
3
years of post-secondary education

Work history

Private hire taxi driver

Self-employed
London, London
11.2003 - Current
  • Adapted quickly to changing traffic situations, minimising delays.
  • Maintained cleanliness of vehicle, enhancing passenger comfort.
  • Ensured passenger safety by adhering to all road regulations.
  • Kept accurate records of journeys and fares, ensuring transparency.
  • Communicated timely updates on journey progress to passengers.
  • Assisted passengers with luggage to ensure satisfactory experience.
  • Provided punctual transportation services to satisfy customer needs.
  • Managed difficult driving conditions calmly for passenger reassurance.
  • Established trust with passengers through professional and courteous conduct.
  • Handled emergency situations calmly, prioritising passenger safety.
  • Familiarised self with various city locations, improving route efficiency.
  • Demonstrated knowledge of local routes for efficient journey times.
  • Learnt new technologies swiftly for seamless booking process.
  • Assessed passenger fees, collected monies and secured cash against theft.
  • Applied personal road knowledge and GPS application to set shortest routes.
  • Supported physically challenged customers to enter and disembark vehicle safely.

Sales assisstant

Tesco
London, London
06.1999 - 09.2003
  • Ensured stock replenishment in a timely manner to maintain product availability.
  • Maintained a clean and safe warehouse environment to ensure employee safety.
  • Collaborated with team members during peak hours for smooth operations.
  • Performed quality checks on stock, ensured high standards of sold products.
  • Loaded and unloaded deliveries using appropriate equipment, minimised potential damage.

Team member

KFC
London, City of London
02.2001 - 02.2003
  • Delivered orders promptly, ensuring high levels of customer satisfaction.
  • Displayed teamwork skills to improve overall productivity.
  • Conveyed product information effectively to customers, promoting sales.
  • Handled difficult customers, resulting in conflict resolution.
  • Ensured workplace cleanliness with regular maintenance tasks.
  • Assisted in stock take, maintaining sufficient inventory at all times.
  • Improved team communication by organising weekly meetings.
  • Delivered reliable customer service with attention to detail even under high pressure.
  • Demonstrated proper food handling and safety standards.
  • Warmly greeted customers and proactively reduced wait times.

Sales assistant

Superdrug
Edgware, Barnet
04.2000 - 09.2002
  • Offered personalised shopping advice to enhance customer experiences.
  • Collaborated effectively with team members to meet sales targets.
  • Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
  • Learnt about new products quickly, providing comprehensive guidance to customers.
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
  • Assisted customers in locating specific items to boost satisfaction.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Resolved customer complaints and process issues with proactive problem-solving skills.

Sales assistant

Asda
Colindale, Barnet
02.2000 - 08.2000
  • Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
  • Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
  • Improved customer service by efficiently handling queries and complaints.
  • Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
  • Collaborated effectively with team members to meet sales targets.
  • Assisted customers with product selection for optimal satisfaction.
  • Managed till operations smoothly, reducing waiting time for customers.

Education

GCSEs / A-level - Economics, Account, Commerce and Political Science

Stanley college
Jaffna, Sri Lanka
01.1992 - 12.1994

Entry Level 3 - English Language

Stanmore College
Stanmore

Skills

  • Excellent navigation
  • Punctuality maintenance
  • Respectful interpersonal interaction
  • Route planning
  • Customer Service
  • Self motivated
  • First aid training
  • Disability awareness
  • Resilience under pressure
  • Time efficiency

Languages

Tamil
Beginner
English
Beginner

Timeline

Private hire taxi driver

Self-employed
11.2003 - Current

Team member

KFC
02.2001 - 02.2003

Sales assistant

Superdrug
04.2000 - 09.2002

Sales assistant

Asda
02.2000 - 08.2000

Sales assisstant

Tesco
06.1999 - 09.2003

GCSEs / A-level - Economics, Account, Commerce and Political Science

Stanley college
01.1992 - 12.1994

Entry Level 3 - English Language

Stanmore College
Ambikaibagan Sivaseelan