Ambika Hill
Birmingham
Summary
Experienced administrator and teaching professional with a strong track record of working collaboratively with senior stakeholders and diverse clients. I offer proven expertise in operations, communications, data management, scheduling, and recruitment. Known for being dedicated, well-organised, and personable, I thrive both independently and as part of a team. My proactive approach and excellent interpersonal skills enable me to build strong relationships and communicate effectively with colleagues, stakeholders, and clients. I am dependable, committed, trustworthy, ambitious, and resilient.
Overview
7
7
years of professional experience
2017
2017
years of post-secondary education
Work history
Roster Clerk Secondment (Temporary Promotion)
Network Rail
10.2024 - 09.2025
- Responsible for the preparation and maintenance of operational staff rosters, aligned to National Rostering Principles.
- Managing personnel data including attendance, absences, leave requests, and shift changes.
- Communicating roster updates promptly to employees and management.
- Resolving scheduling conflicts and managing last-minute changes.
- Supporting HR recruitment, working with hiring managers from interview stage thorough to assessment stages.
- Facilitate the onboarding process for new employees, including coordinating induction schedules and ensuring timely access to necessary systems.
Station Control Assistant
Network Rail
10.2024 - 09.2025
- Monitor station operations to ensure smooth and safe operations for passengers and staff.
- Manage station control systems, including platform announcements, train schedules, and emergency protocols.
- Coordinate communication between station staff, train operators, and control centres to ensure timely and efficient service.
- Provide timely information regarding train schedules, delays, and station services.
- Respond quickly and efficiently to any incidents or emergencies, ensuring safety and minimising disruption to passengers.
- Ensure compliance with health and safety regulations, reporting hazards or incidents to senior management.
Supply Teacher
Zest
06.2024 - 10.2024
- Delivered pre-planned lessons to students across various subjects and age groups.
- Maintained classroom discipline and created a positive learning environment.
- Adapted teaching materials and methods to suit the needs of diverse student groups.
- Worked collaboratively with staff to ensure continuity of learning.
- Managed classroom dynamics and provided feedback to permanent staff on student progress.
Reservationist
Hampton Manor
01.2023 - 05.2024
- Leadership – training new members of the team
- Admin management – responsible for managing two restaurants and hotel bookings
- Interpersonal relationships – communication with a variety of key players across the estate
- Sales - ensuring all sale and inventory are being kept up to date, upselling to customers, meeting weekly and monthly targets
- Customer relations – building trust with customers both face to face and over the phone, welcoming, greeting and guiding
- Events – organised aspects of event coordination, from initial concept to on-the-day execution, ensuring seamless delivery.
- Key Achievements:
Class Teacher
Fairway Primary Academy
09.2018 - 12.2022
- September 2018-2020 – Year 5 Class Teacher
- September 2020-2021 – Year 4 Class Teacher
- September 2021-2022 – Year 3 Class Teacher
- September 2022 – December 2022 - Year 5 Class Teacher
- Computing Lead – developing a new Computing programme. Discussions with SLT
- Geography Lead – creating a new scheme, linking to the curriculum. Discussions with SLT
- Remote Learning Lead – chaired staff meeting, presented to executive members of Academy, skilled in a variety of MS Office programmes
- An array of emotional and behavioural needs
- Establishing positive relationships – various stakeholders
- Reflecting and improving
- Key Achievements:
Education
Postgraduate Certificate of Education - QTS (Qualified teacher status)
Birmingham City University
Birmingham 09.2017 - 06.2018
BA (Hons) - History
University of Northampton
Northampton 09.2013 - 05.2016
A-levels - Philosophy & Religion (C); Geography (B); History (C)
Swanshurst Girls School
Birmingham 09.2011 - 06.2013
GCSEs - English Language (B) English Literature (B) Mathematics (B) Science (Double award) (B) History (B) Geography (B) Product Design (A) Business Studies (A) Religious Studies (C)
Swanshurst School
Birmingham06.2011
Skills
- Operational monitoring and incident response
- Stakeholder engagement and communication
- IT proficiency and digital tools
- Staff training and development
- Adaptability across sectors
Timeline
Roster Clerk Secondment (Temporary Promotion)
Network Rail
10.2024 - 09.2025
Station Control Assistant
Network Rail
10.2024 - 09.2025
Supply Teacher
Zest
06.2024 - 10.2024
Reservationist
Hampton Manor
01.2023 - 05.2024
Class Teacher
Fairway Primary Academy
09.2018 - 12.2022
Postgraduate Certificate of Education - QTS (Qualified teacher status)
Birmingham City University
09.2017 - 06.2018
BA (Hons) - History
University of Northampton
09.2013 - 05.2016
A-levels - Philosophy & Religion (C); Geography (B); History (C)
Swanshurst Girls School
09.2011 - 06.2013
GCSEs - English Language (B) English Literature (B) Mathematics (B) Science (Double award) (B) History (B) Geography (B) Product Design (A) Business Studies (A) Religious Studies (C)
Swanshurst School
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