Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Amber Petterson

Porthcal,Bridgne

Summary

I’m a reliable and motivated individual with strong skills in time management, communication, teamwork, and problem solving. I thrive in dynamic environments and enjoy working with others to achieve shared goals. Whether tackling a challenge independently or contributing as part of a team, I bring a positive attitude and a focus on getting the job done efficiently and effectively. I’m now looking to bring my strengths to a new opportunity where I can continue to grow, learn, and make a valuable contribution

Overview

4
4
years of professional experience
5
5
years of post-secondary education

Work history

Carer

Dolphin care
Cardiff, south glamorgan
03.2024 - 12.2024
  • Encouraged social interaction for improved mental health amongst residents.
  • Developed personalised care plans which catered to individual needs and preferences of each patient.
  • Provided exceptional care to elderly patients by assisting with daily tasks.
  • Utilised active listening skills whilst engaging in conversation with clients, boosting their mood and overall happiness level.
  • Offered companionship to reduce feelings of loneliness in patients.
  • Maintained patient records, guaranteeing accurate tracking of medical history and treatment plans.
  • Ensured proper nutrition by preparing healthy meals for patients.
  • Worked collaboratively with other carers to provide comprehensive service.
  • Administered medication, ensuring correct dosage and timing.

Cleaner

Sparkles
Porthcawl, County Borough of Bridgend
06.2022 - 08.2023
  • Implemented sanitation procedures with industrial cleaning equipment in factory settings.
  • Performed routine checks on cleaning supplies inventory to avoid running out of key items.
  • Promoted good maintenance habits amongst team members through regular training sessions.
  • Achieved a sparkling finish for glass surfaces by using appropriate cleaning materials.
  • Kept communal areas tidy and well-organised for optimal functionality.
  • Ensured customer satisfaction by addressing specific requests or concerns promptly.
  • Upheld privacy regulations whilst carrying out duties in sensitive areas such as hospital wards or care homes.
  • Employed the use of power washers, carpet cleaners and buffers to produce excellent results in large spaces like school halls or offices buildings.
  • Adhered strictly to company policies regarding correct use of chemicals, reducing potential health risks.

Room attendant

Future Inns
Cardiff, South Glamorgan
05.2021 - 06.2022
  • Demonstrated excellent attention to detail whilst preparing rooms for new arrivals.
  • Checked mini-bars daily, restocking as required for seamless guest experience.
  • Ensured clear communication with housekeeping supervisor regarding any special requests or issues in rooms.
  • Used eco-friendly cleaning supplies consistently; promoted sustainable practices within the hotel.
  • Polished furniture and fixtures regularly, maintaining an attractive appearance in rooms.
  • Improved customer experience with attentively addressing their needs.
  • Restocked amenities promptly, ensuring availability at all times.
  • Enhanced ambience in guest rooms, creating a comfortable environment.
  • Ensured high standards of hygiene by regularly sanitising all areas.

Education

Bachelor of Science - BSc (Hons) Criminology and Criminal Justice

Universitry of south wales
Pontypridd
09.2022 - 06.2025

A-Levels - A-levels

Coleg y Cymoedd
Cardiff
09.2019 - 06.2021

Skills

  • Using lifting equipment
  • Adaptable to patient needs
  • Clear communication
  • Teamwork
  • Time management
  • Adaptable and Flexible
  • Observational Skills
  • Active Listening
  • Incident reporting
  • Problem-solving
  • Medication administration
  • Housekeeping
  • Social Interaction

Affiliations

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Timeline

Carer

Dolphin care
03.2024 - 12.2024

Bachelor of Science - BSc (Hons) Criminology and Criminal Justice

Universitry of south wales
09.2022 - 06.2025

Cleaner

Sparkles
06.2022 - 08.2023

Room attendant

Future Inns
05.2021 - 06.2022

A-Levels - A-levels

Coleg y Cymoedd
09.2019 - 06.2021
Amber Petterson