Amber Jones
New Milton,Hampshire
Summary
Dedicated healthcare professional with nearly 10 years experience. I have extensive expertise in person-centred care planning, team supervision and safeguarding practices. dementia care, and palliative care. Proficient in patient medication administration, personal hygiene assistance, palliative and dementia care, ensuring optimal well-being for individuals. Skilled in the use of specialised equipment to support mobility and nutrition management. Committed to delivering compassionate support while maintaining high standards of safety and dignity for service users.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Health care assistant/Field Supervisor
Hearts at home care
Fordingbridge, Hampshire
05.2023 - Current
- Assisted service users with daily tasks such as eating, bathing and dressing for an enhanced quality of life while living in there own homes
- Assisted in patient care, improved comfort and well-being.
- Prepared meals for patients, ensured balanced nutrition intake.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Assessed new service users and wrote up accurate and detailed person centred care plans.
- Provide regular spot checks for team members to ensure quality care is being carried out.
- Train new staff members out in the field and sign off when that staff member is confident and carrying out duties correctly and safely.
Care assistant
Good Oaks
Poole, Dorset
01.2022 - 09.2022
- Demonstrated empathy and patience whilst dealing with difficult behaviours at night; upheld peaceful atmosphere.
- Ensured safety of patients by conducting regular night checks.
- Administered medication to manage patient health effectively.
- Maintained open lines of communication with families about resident's nocturnal behaviour, building strong relationships.
- Assisted with personal care tasks for improvement in patient comfort and dignity.
- Conducted respectful and dignified end-of-life care when required; ensured comfortable final moments for patients.
- Aided mobility-impaired individuals with moving around.
- Responded swiftly to emergency situations, upholding service user well-being.
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
Care assistant
Care Solutions
Poole , Dorset
09.2021 - 01.2022
- Worked closely under supervision from registered nurses contributing to efficient workflow within the facility.
- Provided emotional support to patients, improving their mental wellbeing.
- Encouraged independence among patients whilst assisting them with tasks.
- Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
Care Assistant
CareUK
01.2019 - 08.2021
- Keeping records of services that have been performed and clients progress.
- Perform housekeeping duties, such as cooking, cleaning, washing clothes, doing the dishes or running errands.
- Care for individuals or families during periods of incapacitation.
- Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses.
- Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
Support Worker
AdvancedUk
03.2019 - 12.2019
- Administer bedside or personal care, such as assistance with personal hygiene.
- Keep records of clients' progress and services performed, reporting changes in a client's condition to the manager or supervisor.
- Promoting clients to live independently by supporting them with household chores when capable, supporting out in the community with hobbies etc.
- Perform housekeeping duties, such as cooking, cleaning, washing clothes, doing the dishes or running errands.
- Performing heath-care related tasks, such as administering medication and monitoring any changes with the client.
Bank Clerk
Barclays House (Adecco)
01.2018 - 01.2019
- Process customer transactions
- Answering phones for customer inquiries
- Archiving confidential files
- Verify personal and financial information
Care Assistant
CareWatch/Mylife
01.2015 - 01.2018
- Perform personal care, such as assistance with personal hygiene.
- Keeping records of services that have been performed and clients progress.
- Perform housekeeping duties, such as cooking, cleaning, washing clothes, doing the dishes or running errands.
- Care for individuals or families during periods of incapacitation.
- Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses.
Cashier
Wilkinsons Poole
10.2014 - 12.2014
- Receive payment by cash, credit cards, vouchers or direct debits.
- Assist customers by providing information and resolving their complaints.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is the right amount of change.
Education
BTEC - Level 3 Health and medical science
Bournmouth & Poole College
09.2014 - 05.2015
BTEC - Level 3 Health and Social Care
Bournemouth and Poole College
09.2015 - 06.2017
GCSEs - English
Magna Academy
Poole 04.2014 - 05.2014
GCSEs - Maths
Magna Academy
Poole 04.2014 - 05.2014
BTEC - Science
Magna Academy
Christchurch and Poole Council, Bournemouth 04.2014 - 05.2014
GCSEs - Child Development
Magna Academy
Christchurch and Poole Council, Bournemouth 05.2014 - 06.2014
BTEC - IT
Magna Academy
Christchurch and Poole Council 05.2014 - 05.2014
Skills
- Person-centred care planning
- Patient medication administration
- Personal hygiene assistance
- Emergency response procedures
- Team supervision
- Nutrition management
- Mobility assistance
- Dementia care expertise
- Experience with specialised equipment
- Palliative care experience
- First Aid
- Patient safeguarding
- Housekeeping
Certification
- BASIC LIFE SUPPORT - Care UK - Pass
- SAFEGUARDING & PROTECTION - Care UK - Pass
- DEMENTIA AWARENESS - Care UK - Pass
- END OF LIFE CARE - Care UK - Pass
- PERSON CENTERED CARE - Care UK - Pass
- EQUALITY & DIVERSITY - Care UK - Pass
- MEDICATION ADMINISTRATION - Care UK - Pass
- MCA & DOLS - Care UK - Pass
- DYSPHAGIA & THE IDDSI STANDARDS - Care UK - Pass
- FOOD SAFETY LEVEL 2 - Care UK - Pass
References
Referees On Request
Hobbies and Interests
Travelling, Water-Sports, Motor Racing, Dance, Baking Cakes
Timeline
Health care assistant/Field Supervisor
Hearts at home care
05.2023 - Current
Care assistant
Good Oaks
01.2022 - 09.2022
Care assistant
Care Solutions
09.2021 - 01.2022
Support Worker
AdvancedUk
03.2019 - 12.2019
Care Assistant
CareUK
01.2019 - 08.2021
Bank Clerk
Barclays House (Adecco)
01.2018 - 01.2019
BTEC - Level 3 Health and Social Care
Bournemouth and Poole College
09.2015 - 06.2017
Care Assistant
CareWatch/Mylife
01.2015 - 01.2018
Cashier
Wilkinsons Poole
10.2014 - 12.2014
BTEC - Level 3 Health and medical science
Bournmouth & Poole College
09.2014 - 05.2015
GCSEs - Child Development
Magna Academy
05.2014 - 06.2014
BTEC - IT
Magna Academy
05.2014 - 05.2014
GCSEs - English
Magna Academy
04.2014 - 05.2014
GCSEs - Maths
Magna Academy
04.2014 - 05.2014
BTEC - Science
Magna Academy
04.2014 - 05.2014
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