Amber Forbes
Poole,Dorset
Summary
Currently engaged in studying towards a Bachelor of Science (BSc) degree in Ecology & Wildlife Conservation. Alongside studying, experience of over 10 years has been gained within the hospitality industry, developing strong skills in customer service, communication, multitasking, cash handling and working efficiently in fast-paced environments.
A highly motivated and adaptable individual who consistently strives to achieve high standards in both a professional and academic setting. A hospitality background has equipped the applicant with the ability to engage confidently with a wide range of people, remain calm under pressure and respond effectively to changing situations.
While transitioning into a career within the environmental sector, the applicant has developed practical field experience through ecological and environmental studies, including investigating the environmental impacts of historical lead mining in the Peak District. Skills have also been developed in habitat management, species conservation and environmental policies, legislation and frameworks.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
Work history
Waitress/Bartender
The Libertine
Westbourne, Dorset
2020.10 - Current
- Delivering high-quality service with excellent guest engagement
- Going beyond expectations to host a memorable service
- Working as part of a team and independently over multiple areas of the establishment
- Product knowledge in seasonal fresh food prepared on site
- Bartending to a high standard with 11 years of experience
- Trained barista and waitress
- Workspace always kept clean with daily and weekly cleaning rotas completed promptly
- Experience in handling cash and card payments. Adjusting payments for service charge and discounts/voucher schemes
- Use of multiple different till, table and PDQ operating systems
- Qualified in COSHH, Health and Safety, Level 2 Food Safety and Fire Awareness
Waitress/Bartender
Brewhouse & Kitchen
Poole, Dorset
2018.09 - 2020.08
- Micro Brewery that specialised in over 80 craft beers
- Experience in brewing processes and production of craft beer onsite
- Fast paced working environment
- Highest of standard of table service
- Guest engagement always going beyond expectations
- Product knowledge of food menus, permanent onsite alcoholic and non-alcoholic beverages and rotating cask ales and guest beers
- Active in managing bar cleanliness. Restaurant area proactively cleaned when required
- Experience in handling cash and card payments. Discounts and voucher scheme knowledge
- Working with iPads to provide swifter, more efficient service
- Independent working or as part of a team
- Qualified in COSHH, Health and Safety, Level 2 Food Safety and Fire Awareness
Waitress
The RNLI College
Poole, Dorset
2016.07 - 2017.09
- Delivered highest of standard of table service
- Guest engagement was warm and inviting, always going beyond expectations
- Product knowledge in both food and beverage
- Experienced barista, waitress and bartender
- Clean as you go in line with policy
- Experience in handling cash and card payments. Adjusting payments for service charge and discounts/voucher schemes
- Able to work independently or as part of a team
- Qualified in COSHH, Health and Safety, Level 2 Food Safety and Fire Awareness
Waitress/Bartender
Jolly Sailor
Poole
2015.02 - 2016.07
- Provided both warm bar service skills and waitressing to tables
- Trained in bartending
- High energy, fast paced environment that could have huge customer intake
- Dealt well with working in a high-pressure venue
- Manged cash and card payments and operated tills competently
- Late night shifts
- Teamwork skills developed
Barista
The Range
Poole, Dorset
2014.09 - 2015.02
- Trained barista
- Fast paced and often hot environment
- Skills in best practices obtained
- Managed well with food production onsite
- Customer service skills developed
Education
Bachelor of Science - Ecology & Wildlife Conservation
Bournemouth University
Poole 2025.09 - 2028.05
Diploma of Higher Education - Science
Bournemouth and Poole College
Poole 2024.09 - 2025.05
GCSEs - Mathematics
Bournemouth and Poole College
Poole 2023.09 - 2024.05
GCSEs - English
Bournemouth and Poole College
Poole 2023.09 - 2024.05
Skills
- BSc Ecology & Wildlife Conservation (currently studying)
- Ecological fieldwork experience in Dorset & Peak District
- Habitat surveying and ecological data collection
- Species identification and biodiversity monitoring
- Experience in scientific research and report writing
- Understanding of UK wildlife legislation and conservation policy, including CITES
- GIS and spatial data analysis experience
- Data recording, analysis and interpretation
- Strong attention to detail and record keeping
- Works independently or as part of a team
- Strong written and verbal communication skills
- Ability to meet deadlines
- Confident in working in both field and office environments
- Proficient in Microsoft Office
- Transferable skills
Affiliations
- Conservation within my local area
- Sea swimming
- Walking in nature
- Advocating for environmental cases
Timeline
Bachelor of Science - Ecology & Wildlife Conservation
Bournemouth University
2025.09 - 2028.05
Diploma of Higher Education - Science
Bournemouth and Poole College
2024.09 - 2025.05
GCSEs - Mathematics
Bournemouth and Poole College
2023.09 - 2024.05
GCSEs - English
Bournemouth and Poole College
2023.09 - 2024.05
Waitress/Bartender
The Libertine
2020.10 - Current
Waitress/Bartender
Brewhouse & Kitchen
2018.09 - 2020.08
Waitress
The RNLI College
2016.07 - 2017.09
Waitress/Bartender
Jolly Sailor
2015.02 - 2016.07
Barista
The Range
2014.09 - 2015.02