Summary
Overview
Work history
Education
Skills
Timeline
Barista

Amber Fenton

Wallasey,Merseyside

Summary

I am a friendly, dedicated and motivated student at Liverpool John Moores University, looking for part time work to fit around my studies. With 3 years working at The Coffee Roast in Vale Park, New Brighton, I have gained experience in the hospitality sector, honed my customer service skills and expanded my knowledge of health and safety regulations, food handling and cleanliness by completing High Speed Training Level 1 and Level 2 Food Hygiene and Safety courses. I am friendly to customers and I am dedicated to ensuring they feel welcome and have a positive experience when dining at the establishment. I have been given the responsibility to open and close the cafe and its tearoom, organising tables in response to bookings, and handling money for transactions. I received my full barista training from Adams and Russell Coffee Roasters, which covered correct equipment, set up and cleaning of the coffee machine, as well as coffee extraction and milk technique to make great quality drinks.


Outside of my studies, I have been an active player in my local Church pantomime over the past 10 years, where communication and teamwork play a key role in the success of the shows. This has developed my confidence from starting as a member of the chorus, to becoming one of the main character roles. I regularly step in to assist and work with others to develop their characters and teach the children involved any songs or dances. Using and implementing these skills into my workplace, I have learnt how to manage other members of staff, and train many new staff. This has been particularly important during closing shifts when attention to detail and thorough cleaning is required. I am a versatile member of staff, wanting to learn new skills and enjoy working in a team setting to maintain a happy environment.

Overview

3
3
years of professional experience

Work history

Barista

The Coffee Roast
New Brighton, Wirral
09.2020 - Current
  • Trained new staff members on coffee-making techniques, including grinding, steaming and latte art.
  • Produced high-volume coffee orders quickly and accurately, meeting customer demand.
  • Warmly greeted and served customers, promptly processing payments to minimise wait times.
  • Fulfilled personalised orders with speciality milk options, meeting strict dietary requirements.
  • Cleaned counters, machines, utensils and seating areas for immaculate cafe conditions.
  • Built and nurtured customer loyalty by remembering personal preferences.
  • Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment.
  • Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
  • Input orders into register, calculated bills and collected payments.

Education

GCSEs - Mathematics

Birkenhead High School Academy
Prenton
09/2018 - 06/2020

GCSEs - English Literature

Birkenhead High School Academy
Prenton
09/2018 - 06/2020

GCSEs - English Language

Birkenhead High School Academy
Prenton
09/2018 - 06/2020

GCSEs - Further Mathematics

Birkenhead High School Academy
Prenton
09/2018 - 06/2020

GCSEs - Biology

Birkenhead High School Academy
Prenton
09/2018 - 06/2020

GCSEs - Chemistry

Birkenhead High School Academy
Prenton
09/2018 - 06/2020

GCSEs - Physics

Birkenhead High School Academy
Prenton
09/2018 - 06/2020

GCSEs - Spanish

Birkenhead High School Academy
Prenton
09/2018 - 06/2020

GCSEs - History

Birkenhead High School Academy
Prenton
09/2018 - 06/2020

GCSEs - Art

Birkenhead High School Academy
Prenton
09/2018 - 06/2020

A-Levels - Mathematics

Birkenhead High School Academy
Prenton
09/2020 - 06/2022

A-Levels - Biology

Birkenhead High School Academy
Prenton
09/2020 - 06/2022

A-Levels - Chemistry

Birkenhead High School Academy
Prenton
09/2020 - 06/2022

Bachelor of Science - Biology

Liverpool John Moores University
Liverpool
09/2022 -

Driver and Vehicle Licensing Agency

Skills

  • Beverage preparation
  • Professional demeanour
  • Coffee machinery operation
  • Coffee brewing
  • Strong communication
  • Quick learner
  • Teamwork and collaboration

Timeline

Barista

The Coffee Roast
09.2020 - Current

GCSEs - Mathematics

Birkenhead High School Academy
09/2018 - 06/2020

GCSEs - English Literature

Birkenhead High School Academy
09/2018 - 06/2020

GCSEs - English Language

Birkenhead High School Academy
09/2018 - 06/2020

GCSEs - Further Mathematics

Birkenhead High School Academy
09/2018 - 06/2020

GCSEs - Biology

Birkenhead High School Academy
09/2018 - 06/2020

GCSEs - Chemistry

Birkenhead High School Academy
09/2018 - 06/2020

GCSEs - Physics

Birkenhead High School Academy
09/2018 - 06/2020

GCSEs - Spanish

Birkenhead High School Academy
09/2018 - 06/2020

GCSEs - History

Birkenhead High School Academy
09/2018 - 06/2020

GCSEs - Art

Birkenhead High School Academy
09/2018 - 06/2020

A-Levels - Mathematics

Birkenhead High School Academy
09/2020 - 06/2022

A-Levels - Biology

Birkenhead High School Academy
09/2020 - 06/2022

A-Levels - Chemistry

Birkenhead High School Academy
09/2020 - 06/2022

Bachelor of Science - Biology

Liverpool John Moores University
09/2022 -

Driver and Vehicle Licensing Agency
Amber Fenton