Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ambar Rashid

South Croydon,Surrey

Summary

Successful HR Generalist with background completing various administrative support and general human resources duties. Professional Recruiter with proven skills in using diverse traditional and online methods for finding top candidates for business openings. Adept at collecting data and analyzing metrics to make proactive decisions about recruiting strategies. Experienced in handling on-boarding, training and registration of new employees. Reliable with well-rounded skills to aid employees and department staff. Talented at applying wide knowledge of policies and procedures for compliance.
Ready to help team achieve company goals.

Overview

17
17
years of professional experience

Work History

Senior Resourcing and Customer Service Partner

Connect2surrey (partly owned by Surrey County)
Reigate, Surrey
04.2023 - Current
  • First line HR support across business providing accurate and comprehensive HR advice, escalating matters to Senior colleagues where necessary
  • Manage and update all HR Documentation for current employees and retain files of leavers for required period of time.
  • Assist wider business with HR issues, challenges and every day matters
  • Schedule meetings, interviews, HR events etc. and maintain team’s agenda.
  • Conduct initial candidate screenings to assess skills, experience, and qualifications.
  • Present qualified candidates to client and facilitate interview process.
  • Provide feedback to both client and candidates after each stage of recruitment process.
  • Execute successful headhunting and search mandates for technical/ industry experts and business leaders.
  • Update and maintain comprehensive database of qualified candidates to support talent acquisition efforts.
  • Manage candidate registration process from initiation, guiding applicants through application process, and addressing inquiries.
  • Ensured compliance with GDPR regulations whilst handling sensitive employee data in HR system.
  • Stay informed on Government/Home Office guidance, relevant legislation, and GDPR regulations.
  • Update and uphold various policies including Equal Opportunities, Diversity, Privacy Policy, and AWR.
  • Understanding of HR systems, reporting, data and metrics and how to use them effectively.
  • Experience in internal recruitment/generalist/technical HR role.
  • Establish trusted and highly visible reputation as someone who can deliver practical and compliant advice in line with HR best practice.
  • Fielded diverse questions and queries using exceptional product knowledge, achieving positive customer outcomes.
  • Coordinated with payroll department to ensure accurate processing of employee salaries based on data from HR system.
  • Provided professional and helpful support to new and existing clients.
  • Enhanced HR system efficiency by streamlining data input processes.
  • Collaborated with senior management for strategic planning using insightful reports from HR system.
  • Managed timely generation of various reports including leave, attendance and performance metrics.
  • Undertook periodic audits to maintain high standards in data management practices.

Talent Acquisition Recruiter

GETIR UK Ltd
London
08.2021 - 04.2023

• Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials and conducting initial interviews and pre-screening assessments.
• Completed talent acquisition and management for 500+ internal and external placements.
• Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
• Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
• Verified applicant references and employment details. Coordinated schedules to arrange management interviews with applicants.
• Evaluated strengths and weaknesses of candidates through effective screening processes.
• Emphasised job benefits and perks to applicants to improve organisations attractiveness.
• Operated and maintained applicant tracking and candidate management systems.
• Studied job descriptions and qualifications to determine applicant requirements.
• Maintained filing system of current, prospective and future positions.
• Completed human resource operational requirements by scheduling and assigning employees.
• Improved organisationally filing systems for confidential employee records, resulting in improved accessibility and efficiency.
• Improved office efficiency by effectively managing internal communications and correspondence.
• Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
• Conserved time and improved workflows by handling special projects and emergency solutions.
• Provided troubleshooting and technical assistance in use of People Admin system worked with managers to achieve compliance with organisational policies, providing clarifying information and recommending necessary changes.
• Accurately prepared weekly payroll and tracking data using Work Force system. Updated tracking spreadsheets with latest information.
• Completed forms, reports, logs and records to quickly handle all documentation for human resources.
• Maintained company Applicant Tracking System (ATS) to manage and track resumes and information about candidates.

HR Generalist

Vertex Concierge Services
Wallington, Sutton
02.2015 - 03.2020
  • Performed internal and external audits and research and administrative reviews of programs and plans to support HR administration.
  • Documented human resources records and maintained confidentiality of sensitive personal information.
  • Administered compensation, benefits and performance management systems at direction of supervisor.
  • Organised new employee orientation schedules for new hires. Assisted with on-boarding process of 150+ new hires.
  • Created and completed personnel action forms for hires, terminations, title changes and terminations.
  • To document sickness, grievances and other staff related issues in a timely manner.
  • Handle employee relations matters, resolve disputes, and provide guidance to employees and managers to maintain a positive and productive work environment.
  • Manage UK employee benefits and leave of absence requests, including yearly UK benefit open enrollment process and training.
  • An understanding of HR systems, reporting, data and metrics and how to use them effectively.
  • Experience in an internal recruitment/generalist/technical HR role
  • Leading TUPE activity.
  • Processed employee termination paperwork at direction of supervisory staff.
  • Maintained office supplies, distributed mail and processed invoices for payment Responded to inquiries by answering telephone calls, in-person questions and emails.
  • Posted positions through approved recruitment channels .
  • Established administrative work procedures to track staff's daily tasks Liaised between clients and vendors and maintained effective lines of communication.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Conducted workplace compliance training to reduce liability risks and operate effectively.
  • Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
  • Promoted employee welfare by maintaining proper protocols throughout investigations and disciplinary procedures.
  • Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risk.

Administration Officer

Border and Immigration
Croydon
06.2008 - 01.2009
  • Prepared agendas and took notes at meetings to archive proceedings.
  • Established work-flow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Collected, validated and distributed information to employees.
  • Evaluated source documents to locate needed information.
  • Corrected data entry errors to prevent duplication or data degradation.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Prepared agendas and took notes at meetings to archive proceedings

Education

CIPD - Advance Certificate Human Resources

ICS Learn
London

Skills

  • Knowledge of Workable, Fountain, Salesforce and Workday
  • Strong Microsoft Office skills, including Word, Excel and PowerPoint
  • Significant experience of implementing HR and/or Human Capital Management systems, including HRIS
  • Staff performance management
  • Ability to work without direction
  • Knowledge of training platform 'FLOW'
  • Knowledge of regulatory standards
  • Staff training
  • Mergers and Acquisitions
  • People Management
  • Advanced IT literacy
  • Case Management

Languages

English
Advanced

Timeline

Senior Resourcing and Customer Service Partner

Connect2surrey (partly owned by Surrey County)
04.2023 - Current

Talent Acquisition Recruiter

GETIR UK Ltd
08.2021 - 04.2023

HR Generalist

Vertex Concierge Services
02.2015 - 03.2020

Administration Officer

Border and Immigration
06.2008 - 01.2009

CIPD - Advance Certificate Human Resources

ICS Learn
Ambar Rashid