Amarah Mamoojee
Nuneaton,Warwickshire
Summary
Governance and Quality Administrator with experience working in a regulated healthcare environment. I have managed governance documentation, coordinated governance meetings, supported compliance processes and maintained the accuracy of policies and controlled documents. I am confident using Microsoft 365, electronic governance platforms and a range of document management systems. My work is organised, detailed and confidential, with a focus on supporting teams clearly and efficiently.
Overview
5
5
years of professional experience
Work history
Quality & Governance Coordinator
Physiological Measurements Ltd
Oswestry, Shropshire
05.2023 - 09.2025
- Managed the organisation’s Quality Management System, ensuring that policies, SOPs and controlled documents are accurately maintained and reviewed on time.
- Coordinated quarterly governance meetings, prepared all necessary papers, took minutes and followed up on actions.
- Led the introduction and implementation of a new digital governance and quality platform (Radar Healthcare). This involved coordinating the rollout, setting up the system and delivering training across multiple teams to embed consistent use.
- Acted as the main contact for routine internal governance queries, supported audits and regulatory preparation, and produced governance summaries and internal reports.
Patient Management Centre Supervisor
Physiological Measurements Ltd
Oswestry, Shropshire
10.2021 - 05.2024
- Handled queries and concerns from patients, doctors and clinical teams.
- Resolved conflicts and negotiated agreements between team members.
- Prepared written communications, reports and documents for the Senior Management Team
- Undertook audits and benchmarking
- Trained administrators on various workstreams
- Held 1 to 1's with team members with the goal of offering support and improving team performance
- Reviewed team KPI's and conducted performance management
Patient Management Centre Administrator
Physiological Measurements Ltd
Oswestry, Shropshire
10.2020 - 10.2021
- Performing administrative functions associated with patient referrals and pathways
- Provided information about clinic appointments, procedures and arrangements, for staff and patients
- Return results to doctors surgeries within specified timescales
- Used Microsoft Word and other software tools to create documents and other communications
Education
Qualifi Level 4 Diploma in Business Management - Business Management
LIBT
Qualifi Level 5 Diploma in Business Management - Business Management
LIBT
GCSEs -
Higham Lane School
Nuneaton 09/2015 - 07/2020
A Levels - French, Business Studies, History
King Edward VI College
Nuneaton 09/2020 - 08/2022
Skills
- NHS Mandatory Training
- Typing speed: 50 WPM
- Experience supporting clinical, administrative and governance teams
- Confident in Microsoft 365 and digital governance systems
Timeline
Quality & Governance Coordinator
Physiological Measurements Ltd
05.2023 - 09.2025
Patient Management Centre Supervisor
Physiological Measurements Ltd
10.2021 - 05.2024
Patient Management Centre Administrator
Physiological Measurements Ltd
10.2020 - 10.2021
Qualifi Level 4 Diploma in Business Management - Business Management
LIBT
Qualifi Level 5 Diploma in Business Management - Business Management
LIBT
GCSEs -
Higham Lane School
09/2015 - 07/2020
A Levels - French, Business Studies, History
King Edward VI College
09/2020 - 08/2022