Summary
Overview
Work history
Education
Skills
Websites
Accomplishments
Languages
References
Timeline
Generic

Amarachi Ashley Okeke

Portsmouth,Hampshire

Summary

Software Engineering undergraduate with hands-on experience in networking, full-stack development, and IT support. Experienced in delivering both frontend solutions and backend systems, with enterprise-level networking exposure using Cisco technologies. Recognized for strong problem-solving, teamwork, and leadership, and currently building expertise through practical networking experience at the University of Portsmouth.

Overview

4
4
years of professional experience

Work history

Network Placement Student

University of Portsmouth
Portsmouth, Hampshire
08.2025 - Current
  • Provide first-line technical support by assisting service desk teams with escalated issues, ensuring faster resolution of staff and student queries.
  • Install and decommission Cisco switches in campus network racks, supporting infrastructure upgrades.
  • Patch Fibre and Ethernet connections for inter-campus networking (IPN), working alongside senior engineers.
  • Configure switch settings, including VLAN assignments and port descriptions, improving network organization and documentation.
  • Support the Merlin project by patching IRIS devices that integrate fire alarm systems into the campus network, enabling security teams to receive real-time alerts.
  • Lead the installation of two Hydra switches for the Forensics Department, providing networking infrastructure to support crime scene simulations and student lab testing.

Waitress, Bar Server, Back-of-House

W.A.M Hospitality
Southampton, Hampshire
03.2025 - Current
  • Serve up to 50 guests in private boxes at events such as football matches and racecourses (Goodwood, Ascot), and 70+ guests in lounges.
  • Manage bar operations by preparing and serving drinks while maintaining service quality standards.
  • Support kitchen teams with food preparation, dishwashing, and hygiene compliance.
  • Adapt to varied events and service needs, strengthening customer interaction and communication skills.

Software Engineering Backend Intern

Hotbox Technology
Lagos, Nigeria
08.2023 - 01.2024
  • Supported 5+ Azapay POS merchants, resolving payment and transaction issues to improve service reliability.
  • Collaborated with teams serving enterprise clients like GUI Logistics, ensuring seamless backend integration and timely issue resolution.
  • Assisted in maintaining backend services, processing hundreds of daily transactions, reducing downtime, and improving payment success rates.
  • Resolved 10+ client-reported issues weekly, testing and deploying backend fixes that enhanced overall system stability.

Customer Service Representative

Easton Automobiles
Lagos, Nigeria
10.2021 - 05.2023
  • Managed 15+ calls daily and attended to 20 in-person customers per day, ensuring timely support and sales assistance.
  • Provided accurate product/service guidance to help customers make informed decisions.
  • Strengthened client relations through effective communication and problem-solving.

Education

Bachelor of Science - Software Engineering

University of Portsmouth
Portsmouth
09.2024 -

Advanced Diploma - Software Engineering

Aptech College
Lagos
10.2021 - 06.2023

WASSCE -

Pinecrest College
Enugu
09.2014 - 07.2020

Skills

Technical & Professional Skills

  • Programming & Development: Python, Java, JavaScript, HTML, CSS, Flask, Spring Boot
  • Networking & IT Systems: Cisco switch configuration, Layer 2/3 routing, VLANs, VoIP, Firewalls, Windows OS troubleshooting
  • Databases: SQL, MySQL, PostgreSQL
  • Tools & Collaboration: GitHub, Bitbucket, Jira, Slack, Agile methodologies
  • UI/UX & Design: Figma (prototyping, wireframes, Auto Layout, Components, Variants)
  • Data Analytics & Visualization: R, Python libraries for data cleaning and analysis, and Power BI

Transferable Skills

  • Teamwork
  • Leadership
  • Adaptability
  • Communication
  • Problem-Solving
  • Time Management

Websites

Accomplishments

Academic Excellence Award(Aptech Research Awards): Bridging the gap between Machine Learning and Medical Diagnosis

Languages

English
Native
French
Beginner

References

References available upon request.

Timeline

Network Placement Student

University of Portsmouth
08.2025 - Current

Waitress, Bar Server, Back-of-House

W.A.M Hospitality
03.2025 - Current

Bachelor of Science - Software Engineering

University of Portsmouth
09.2024 -

Software Engineering Backend Intern

Hotbox Technology
08.2023 - 01.2024

Customer Service Representative

Easton Automobiles
10.2021 - 05.2023

Advanced Diploma - Software Engineering

Aptech College
10.2021 - 06.2023

WASSCE -

Pinecrest College
09.2014 - 07.2020

Similar Profiles

Create profile
Amarachi Ashley Okeke