Amarachi Chiagorom
Bury St Edmunds,Suffolk
Summary
A versatile professional with expertise in remote administration and healthcare assistance, demonstrating exceptional data entry speed and accuracy. Proficient in Microsoft Office, calendar scheduling, and digital filing techniques, ensuring efficient records management and written correspondence. Skilled in customer relationship management systems and supplier negotiation, with a strong focus on invoicing and billing processes. Adept at handling diverse tasks with flexibility and resilience, excelling in problem escalation and crisis management. Committed to maintaining excellent communication skills while managing patient record keeping and physical assessments.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work history
Healthcare assistant
Stow Healthcare
Bury St Edmunds, Suffolk
2025.01 - Current
- Assisted with daily living activities to enhance patient comfort and wellbeing.
- Supported healthcare professionals in administering medication and monitoring patient progress.
- Collaborated with multidisciplinary teams to develop and implement patient care plans.
- Maintained accurate patient records and documentation to ensure compliance with regulations.
- Ensured cleanliness and organisation of patient areas to promote a safe environment.
- Participated in training sessions to improve skills and knowledge of best practices in care.
- Provided emotional support and companionship to patients and their families during difficult times.
- Assisted elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life while living in care homes.
- Monitored vital signs of patients with meticulous attention to detail for accurate readings.
Remote Administrative Assistant
PortProtocol Service Limited
Lagos, Nigeria, Nigeria
2019.03 - 2024.08
- Collaborated with cross-functional teams to facilitate project completion and task alignment.
- Developed and maintained comprehensive filing systems to enhance accessibility of documents and information.
- Streamlined administrative processes, identifying areas for improvement and implementing effective solutions.
- Organised virtual meetings and events, prepared agendas and took detailed minutes.
- Managed scheduling and correspondence to ensure efficient communication across teams.
- Managed calendars, meeting schedules, and facilitated internal communication.
- Supported accurate record-keeping with proficient data entry skills.
- Supported staff with administrative needs across various departments.
- Expedited document filing system with a new, organised method.
- Handled sensitive information discreetly, maintaining high-level confidentiality at all times.
- Assisted in the preparation of reports and presentations for various stakeholders.
Education
Bachelor of Science - Library and Information Science
University of Nigeria
Nigeria 2014.01 - 2018.11
Diploma of Higher Education - Human Resource Management
Univeristy of Lagos
Akoka, Nigeria 2020.01 - 2020.12
Skills
Remote Admin Assistant skills
- Data entry speed and accuracy
- Invoicing and billing experience
- Calendar scheduling
- Flexibility in task handling
- Customer relationship management systems
- Supplier negotiation skills
- Telephone etiquette
- Records management
- Microsoft Office proficiency
- Data organisation/ Management
- Written correspondence
- Email handling efficiency
- Digital filing techniques
Healthcare Assistant Skills
- Problem escalation
- Resilience in crisis
- Advanced multitasking
- Physical assessment
- Excellent communication skills
- Patient record keeping
Timeline
Healthcare assistant
Stow Healthcare
2025.01 - Current
Diploma of Higher Education - Human Resource Management
Univeristy of Lagos
2020.01 - 2020.12
Remote Administrative Assistant
PortProtocol Service Limited
2019.03 - 2024.08
Bachelor of Science - Library and Information Science
University of Nigeria
2014.01 - 2018.11