Amarachi Azubuike
Doncaster,North Yorkshire
Summary
Qualified HR professional with over eight years experience, a Level 5 CIPD Qualification and a Master of Science in Human Resource Management. Currently working towards a Level 7 CIPD Qualification.
Bilingual communicator. Dedicated and results-focused HR professional experienced in employee engagement, organisational coordination, compliance, and effective communication to drive HR success. Capacity to strengthen operational excellence, manage sensitive information, ensure confidentiality, and adhere to regulatory standards.
Overview
10
10
years of professional experience
Work history
HR officer
NU Start Community Enterprise
Brentford, Ealing
04.2025 - Current
- Provided timely advice on employment law to avoid potential litigation issues.
- Balanced workload effectively, ensuring smooth operation of HR department.
- Facilitated successful team-building activities resulting in improved inter-departmental communication.
- Created harmonious workplace environment through effective conflict resolution strategies.
- Performed detailed personnel record audits of over 50 employee, ensuring compliance with regulations.
- Streamlined the recruitment process by introducing innovative HR software.
NHS Health Advisor Call Handler
South East Coast Ambulance Service
Gillingham, Kent
01.2024 - 07.2025
- Support traumatised callers by providing empathetic communication during critical incidents like accidents and fatalities.
- Deliver timely assistance by triaging calls and coordinating with dispatch and support services within set deadlines.
- Maintain operational excellence during peak periods by processing and resolving high call volumes.
- Optimised productivity by managing high call volumes and ensuring seamless communication.
- Increased caller satisfaction through compassionate interactions and emotional resilience in high-pressure situations.
HR Advisor
Compagnie des Filles de la Charite Care Home
Paris, ile de France
01.2022 - 01.2023
- Collaborated with hiring managers to define job requirements and specifications.
- Facilitated training sessions to improve staff competency and performance levels.
- Conduced exit interviews to gather feedback for process improvements.
- Prepared detailed reports on HR metrics to inform strategic decision-making by management.
- Organised and administered induction programmes for new staff members.
- Established clear lines of communication between employees and management; resolved misunderstandings promptly.
- Assisted with payroll administration to ensure prompt salary disbursement.
HR manager
Sterling Bank Plc
Owerri, Imo State
01.2016 - 08.2021
- Fostered a diverse and inclusive work culture by promoting equal opportunities.
- Streamlined recruitment process by implementing an applicant tracking system.
- Handled grievance procedures in line with employment law regulations.
- Updated company's HRIS system to optimise data access and reporting capabilities.
- Negotiated beneficial terms with benefit providers, ensured cost-effective packages.
- Liaised with department managers to identify staffing needs.
Education
CIPD Level 5 Qualification - CIPD Associate Member
The Chartered Institute of Personnel and Development
South Wimbledon, MertonMaster of Science - Human Resource Management
University of Kent
Medway CampusBachelor of Arts - English and Literary Studies
Imo State University
Owerri, Imo StateCertificate of Higher Education - Contract Law
Harvard University
Texas 05.2019 - 09.2019
Skills
- Talent Acquisition Strategies
- Employee Engagement Initiatives
- Performance Management Systems
- Compliance & Risk Management
- Workforce Planning Optimisation
- Organisational Culture Development
- Training & Development Programs
- Diversity & Inclusion Strategies
- Benefits Administration Processes
- Employee Relations Management
- HR Data Analysis
- Change Management Practices
Languages
English
French
Affiliations
- Reading, Dancing and Singing
Accomplishments
Award of recognition from the MD Sterling Bank Plc for my commitment and consistency in driving HR Success in the Organisation
Timeline
HR officer
NU Start Community Enterprise
04.2025 - Current
NHS Health Advisor Call Handler
South East Coast Ambulance Service
01.2024 - 07.2025
HR Advisor
Compagnie des Filles de la Charite Care Home
01.2022 - 01.2023
Certificate of Higher Education - Contract Law
Harvard University
05.2019 - 09.2019
HR manager
Sterling Bank Plc
01.2016 - 08.2021
Bachelor of Arts - English and Literary Studies
Imo State University
CIPD Level 5 Qualification - CIPD Associate Member
The Chartered Institute of Personnel and Development
Master of Science - Human Resource Management
University of Kent
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