Amar Raza
Cardiff,Cardiff
Summary
Dependable and driven student with strong customer service, attention to detail, and teamwork skills. Experienced in providing friendly and efficient service while maintaining high standards of cleanliness. Eager to learn and open to training, with the ability to adapt quickly to new tasks and responsibilities in a fast-paced, changing environment.
Overview
2
2
years of professional experience
Work history
Volunteer Shop Assistant
St. David's Hospice Care
Newport, Newport
07.2020 - 09.2022
- Handled customer queries effectively where I'd need to manage requirements of up to 70 visitors and 40 paying customers per day, thus improving overall customer satisfaction.
- Provided welcoming customer interactions to promote customer loyalty and build rapports.
- Maintained exceptional hygiene standards through consistent cleaning of shop surfaces and hourly customer toilet supply checks.
- Adapted to different tasks as needed, supporting the team in busy or changing environments.
- Worked closely with colleagues to guarantee smooth daily operations and efficient service
Education
Bachelor of Science - Software Engineering
Cardiff University
Cardiff 09.2023 -
Extended National Diploma - Computing
Coleg Gwent
Newport 09.2020 - 07.2022
Essential Skills - Level 3 - Application of Numbers
Coleg Gwent
Newport 09.2020 - 07.2022
Essential Skills - Level 3 - Communications
Coleg Gwent
Newport 09.2020 - 07.2022
GCSEs -
St Julian's School
Newport 09.2015 - 07.2020
Skills
- Customer Service & Friendliness
- Strong Technological Proficiency
- Communication
- Willingness to Learn & Growth Mindset
- Teamwork & Collaboration
- Adaptability & Flexibility
- Reliability & Punctuality
- Calmness Under Pressure
- Attention to Detail & Cleanliness:
Affiliations
- Volleyball - Has helped to build a very strong willingness to learn as well as a fantastic team work foundation
Timeline
Bachelor of Science - Software Engineering
Cardiff University
09.2023 -
Extended National Diploma - Computing
Coleg Gwent
09.2020 - 07.2022
Essential Skills - Level 3 - Application of Numbers
Coleg Gwent
09.2020 - 07.2022
Essential Skills - Level 3 - Communications
Coleg Gwent
09.2020 - 07.2022
Volunteer Shop Assistant
St. David's Hospice Care
07.2020 - 09.2022
GCSEs -
St Julian's School
09.2015 - 07.2020
Similar Profiles
Alyssa MartinezAlyssa Martinez
Administrative Assistant at St. Gabriel Hospice & Palliative CareAdministrative Assistant at St. Gabriel Hospice & Palliative Care
Adan GarzaAdan Garza
Regional Vice President of Operations at St. Gabriel's Hospice and Palliative CareRegional Vice President of Operations at St. Gabriel's Hospice and Palliative Care
Sonda WrightSonda Wright
Hospice RN at St Elizabeth Hospice Care.Hospice RN at St Elizabeth Hospice Care.
Edwin AbenheimerEdwin Abenheimer
Customer support representative at Capital on TapCustomer support representative at Capital on Tap
Fatima JavedFatima Javed
Employee Relations Manager at Business AnalyticsEmployee Relations Manager at Business Analytics