Amanuel Sium
England, London
Summary
Operations-focused professional with hands-on experience coordinating suppliers, invoices, logistics, and multi-site operations in fast-paced environments. Proven ability to keep systems running smoothly, reduce costs, and support teams under pressure. Background across operations, remote sales environments, and customer-facing roles, bringing strong organisation, communication, and execution skills to distributed and growing teams.
Overview
2
2
years of professional experience
Work history
Back of House Operations Coordinator
Benjamin-Cafe Francois
London
2025.04 - 2026.01
- Coordinated suppliers, deliveries, and invoices, ensuring accurate tracking and on-time processing
- Managed stock control, logistics, and operational workflows across multiple restaurant sites
- Acted as primary point of contact between suppliers, kitchen teams, and senior management
- Implemented waste, recycling, and metal collection processes, reducing operational costs
- Supported staffing coordination, scheduling, and day-to-day operational problem solving
- Maintained compliance with operational, hygiene, and safety standards
Sales Representative (Remote)
Hello Fresh
Remote
2024.11 - 2025.04
- Worked in a KPI-driven remote environment with a strong focus on process adherence
- Pioneered innovative sales strategies for increased market penetration.
- Maintained accurate CRM records and tracked customer interactions and follow-ups
- Supported revenue generation through structured sales workflows and internal coordination
Customer Support Agent
QuickBooks Online (Intuit)
Kingston upon Thames, Greater London
2024.05 - 2024.10
- Assisted customers with financial software issues, documenting cases accurately in CRM systems
- Coordinated internal handovers to ensure timely resolution and customer retention
- Operated in a fast-paced, metrics-driven environment with high attention to detail
Trainee Manager, Sales Team
VP Promotions
London, Waterloo, Greater London
2023.09 - 2024.04
- Supported daily sales operations and on-the-ground coordination for client campaigns
- Trained and supported junior team members to improve performance and consistency
- Worked in high-pressure environments requiring adaptability and clear communication
Skills
- Operations Coordination & Logistics
- Supplier & Invoice Management
- Process Improvement & Cost Control
- Stock Control & Vendor Liaison
- CRM & Internal Systems Accuracy
- Cross-Team & Stakeholder Communication
- Remote & Distributed Work Environments
- Problem Solving Under Pressure
Timeline
Back of House Operations Coordinator
Benjamin-Cafe Francois
2025.04 - 2026.01
Sales Representative (Remote)
Hello Fresh
2024.11 - 2025.04
Customer Support Agent
QuickBooks Online (Intuit)
2024.05 - 2024.10
Trainee Manager, Sales Team
VP Promotions
2023.09 - 2024.04