Amante Cauchi
Southampton,Holbury
Summary
Results driven Sales and Account Management Professional with a proven track record of strengthening client relationships and driving growth revenue. Adept at proactively identifying new business opportunities, managing complex accounts and resolving customer issues with a focus on retention and satisfaction.
Overview
3
3
years of professional experience
Work History
Infantry Soldier Trainee
British Army
North Yorkshire , Catterick
03.2026 - 06.2026
- Cultivated teamwork skills through collaborative training exercises
- Enhanced ability to manage stress effectively in high-pressure situations
- Formulated problem-solving strategies and maintained a proactive attitude.
- Improved organisation, confidence, and communication.
Cover Manager
HSS Hire
Reading Region
10.2024 - 02.2026
- Managed customer enquiries, quotations, hire contracts to ensure accuracy and enhance satisfaction.
- Motivated colleagues to deliver high operational standards and excellent customer experiences.
- Conducted customer visits to strengthen relationships and drive increased spending.
- Monitored branch performance against daily goals to ensure smooth operations.
- Supported day-to-day operations of multiple branches.
- Coordinated stock availability and equipment movements between branches to maximise utilisation.
- Worked flexibly across multiple locations, quickly adapting to different teams and customer bases.
Internal Account Manager
CEF Wimbledon
London, Wimbledon
01.2023 - 09.2024
- Managed portfolio of key account customers, increasing long term cash sale spending.
- Monitored customer purchasing trends and proactively identified opportunities to increase account spend.
- Identified new business opportunities through prospecting, networking and referrals, achieving sales growth targets.
- Negotiated pricing, contracts and commercial agreements while maintaining a profitable GP percentage.
- Resolved customer queries and complaints promptly, ensuring high customer satisfaction.
- Collaborated with suppliers to source specialist products and ensure competitive pricing.
- Time management and prioritisation of multiple customer accounts, meeting deadlines early.
Education
NVQ Level 2 - Electrical installations
Merton College
GCSEs - English / Maths / Science
Greenshaw High School
Skills
- Account management
- Customer relationship management
- Sales growth
- Sales negotiation
- Business development
- Operational oversight
- Project management
- Team leadership
- Time management
- Problem solving
- Customer service
Feel free to contact for a reference:
Edward Whiteman CEF External Accounts
07810 353553
Timeline
Infantry Soldier Trainee
British Army
03.2026 - 06.2026
Cover Manager
HSS Hire
10.2024 - 02.2026
Internal Account Manager
CEF Wimbledon
01.2023 - 09.2024
NVQ Level 2 - Electrical installations
Merton College
GCSEs - English / Maths / Science
Greenshaw High School