Dynamic professional with a strong foundation in communication excellence and leadership proficiency. Demonstrates expertise in promotions execution, time management mastery, and customer relationship building. Skilled in finance management, staff scheduling, and process improvement techniques. Adept at task prioritisation, staff mentoring, and management with a comprehensive understanding of marketing strategies. Committed to enhancing customer service through effective team leadership and product knowledge. Career goals include leveraging public speaking skills to drive organisational success and foster innovative solutions.
Work history
Assistant manager
Londis supermarket
Wolverhampton , United Kingdom
02.2025 - Current
Coordinated with management on operational issues providing solutions for better efficiency.
Increased staff productivity by providing comprehensive training programmes.
Provided support to manager during audits, ensuring accurate reports.
Streamlined store operations with efficient scheduling.
Monitored sales performance regularly adjusting strategies as required.
Conducted team meetings on a regular basis, promoting open communication within the team.
Managed cash registers accurately reducing discrepancies at end of day reconciliation.
Provided excellent customer service leading to repeat business and customer loyalty.
Maintained high standards of store cleanliness, enhancing shopping experience for customers.
Handled stock control duties diligently preventing overstocking or shortages.
Monitored health and safety measures for guaranteed compliance.
Education
Master of Business Administration - Business Management
Bpp university
London
11.2023
Skills
Communication excellence
Leadership proficiency
Promotions execution
Time management mastery
Customer relationship building
Finance management
Staff scheduling
Process improvement techniques
Task prioritisation
Staff mentoring
Staff management
Marketing strategies knowledge
Customer Service
Leadership skills
Team Leadership
Product knowledge
Public speaking
Scanning items
Refund issuing
Numeracy competence
Timeline
Assistant manager
Londis supermarket
02.2025 - Current
Master of Business Administration - Business Management