Summary
Overview
Work history
Education
Skills
Custom
Personal Information
Certification
Languages
Timeline
Generic

Amanpreet Kaur Virk

Coventry ,West Midlands

Summary

Highly motivated and adaptable professional with 14 years of experience in policing. Proven track record of delivering exceptional service, solving complex problems, and communicating effectively with individuals from all backgrounds. Strong foundation in investigations, safeguarding, law, customer service, complemented by advanced training in safeguarding, mental health, and victim support.

I bring a calm, empathetic, and solutions-driven approach to every task, along with excellent organisational skills, attention to detail, and the ability to manage sensitive information with discretion. Equally confident working independently or as part of a team, with a genuine passion for helping others and making a positive impact.

Now seeking a new opportunity to apply these transferable skills in a fresh environment—open to all types of roles and committed to continuous learning, professional growth, and delivering outstanding results.

Overview

23
23
years of professional experience
1
1
Certification

Work history

Police Officer

WEST MIDLANDS POLICE
COVENTRY, WEST MIDLANDS
04.2022 - Current
  • Conducted complex investigations into criminal activity, including gathering and analysing evidence, interviewing witnesses and suspects, and preparing case files for court.
  • Managed safeguarding cases, identifying and supporting vulnerable individuals, making referrals to partner agencies, and working collaboratively with social services, health professionals, and other stakeholders.
  • Dealt with high-risk incidents, including domestic abuse, missing persons, mental health crises, and public order offences, using risk assessment and professional judgement.
  • Prepared detailed reports and case files, maintaining high standards of accuracy and professionalism, often under tight deadlines or court requirements.
  • Liaised with multiple agencies, including CPS, social services, probation, and housing, to ensure joined-up working and effective outcomes for individuals and communities.
  • Provided evidence in court as a professional witness, demonstrating clear and confident communication under pressure.
  • Delivered excellent public service, communicating with empathy, fairness, and professionalism in challenging or emotionally sensitive situations.
    Handled confidential information appropriately and adhered to data protection laws and organisational procedures.
  • Worked independently and as part of a team, demonstrating resilience, flexibility, and the ability to manage a demanding workload.
  • Trained and mentored junior officers, supporting their development and promoting high standards within the team.
  • Used a range of IT systems for recording incidents, updating case management systems, and accessing intelligence or safeguarding information.
  • Implementing investigation plans for officers to carry out investigations.
  • Managing appointments made for victims and carrying out initial investigation and submitting reports for further investigation.
  • Keeping up to date with skills i.e, Emergency life support, Officer safety training, public order training.

Police Officer

METROPOLITAN POLICE SEWRVICE
Tower Hamlets, LND
10.2015 - 04.2022
  • Conducted complex investigations into criminal activity, including gathering and analysing evidence, interviewing witnesses and suspects, and preparing case files for court.
  • Managed safeguarding cases, identifying and supporting vulnerable individuals, making referrals to partner agencies, and working collaboratively with social services, health professionals, and other stakeholders.
  • Dealt with high-risk incidents, including domestic abuse, missing persons, mental health crises, and public order offences, using risk assessment and professional judgement.
  • Prepared detailed reports and case files, maintaining high standards of accuracy and professionalism, often under tight deadlines or court requirements.
  • Liaised with multiple agencies, including CPS, social services, probation, and housing, to ensure joined-up working and effective outcomes for individuals and communities.
  • Provided evidence in court as a professional witness, demonstrating clear and confident communication under pressure.
  • Delivered excellent public service, communicating with empathy, fairness, and professionalism in challenging or emotionally sensitive situations.
  • Handled confidential information appropriately and adhered to data protection laws and organisational procedures.
  • Worked independently and part of team, demonstrating resilience, flexibility, and ability to manage demanding workload.
  • Trained and mentored junior officers, supporting their development and promoting high standards within teams.
  • Used wide range of IT systems for recording incidents, updating case management systems, and accessing intelligence or safeguarding information.
  • Keeping up to date with Emergency life support, officer safety training and public order training, Method of entry training. Yearly refreshers were carried out.
  • Worked crime scenes, preserving and securing forensic evidence to strengthen investigation accuracy and case viability.

Special Constable

Metropolitan Police Service
Westminster, City Of Westminster
10.2011 - 10.2015
  • Dedicating 16 hours per month to carry out volunteering duties special constable.
  • Maintaining relations between local retailers and security companies.
  • Responding to emergency and non emergency calls.
  • Making arrests and carrying out in-depth investigations.
  • Interviewing suspects and victims and witnesses.
  • Being involved in Olympics, patrolling areas and maintaining law and order in around specific areas.
  • Carrying out operations to tackle robberies in and around central London.
  • Tutoring new special constables to reach their Independent patrol status.
  • Demonstrated excellent teamwork skills whilst working alongside fellow constables and sergeants.
  • Attended training sessions regularly, enhancing knowledge of policing methods.
  • Strengthened community relations by conducting regular foot patrols.
  • Maintained public safety by monitoring and analysing CCTV footage to identify suspects or potential threats.

Sales Assistant

H&M
COVENTRY, WEST MIDLANDS
06.2002 - 10.2015
  • Customer Service - Greeted and assisted customers in a friendly and professional manner. Offered advice on clothing styles, sizing, and trends.
    Resolved customer queries, concerns, and complaints to ensure positive shopping experience.
  • Sales and Upselling - Promoted in-store offers and encouraged customers to purchase additional items (e.g. accessories, multiple items).
    Achieved personal or team sales targets by using persuasive communication and product knowledge.

  • Stock Management - Replenished stock on shop floor throughout shift. Organized and maintained back-of-house stockroom areas.
    Assisted with stock deliveries and ensured correct labeling and placement.
  • Visual Merchandising - Ensured displays were visually appealing and aligned with brand guidelines. Dressed mannequins and styled outfits to reflect current trends and promotions. Changed window and floor displays during seasonal updates or product launches.
  • Till Operations - Operated cash register, processed payments (cash, card, returns, gift vouchers). Handled refunds and exchanges according to company policy. Balanced tills at start/end of shift.
  • Store Maintenance - Kept shop floor tidy, clean, and safe for customers. Followed health and safety procedures.
    Monitored fitting rooms and maintained standards.

Education

Bachelor of Arts - Criminal Justice with Psychology (Hons)

Birmingham City University
Birmingham
09.2005 - 7 2009

Advanced Health And Social Care - Health and social care

Henley College
Coventry
09.2003 - 7 2005

Skills

  • Investigation & Problem Solving: 13 years of policing experience, conducting detailed investigations, gathering evidence, interviewing individuals, and analysing information to reach logical conclusions
  • Communication Skills: Strong verbal and written communication developed through liaising with public, writing detailed reports, and managing sensitive or complex conversations with professionalism
  • Customer Service: Proven ability to support individuals in high-pressure or emotionally charged situations, resolving issues with empathy and efficiency (also demonstrated during previous retail role at H&M)
  • Case Management: Skilled in handling high caseload, prioritising tasks, and maintaining accurate records while meeting deadlines and performance targets
  • Resilience & Emotional Intelligence: Able to remain calm under pressure, de-escalate conflict, and support vulnerable individuals with compassion and discretion
  • Teamwork & Collaboration: Experience working closely with colleagues, partner agencies, and community organisations to achieve positive outcomes
    Adaptability: Quick to learn new systems and processes, with experience adapting to different environments and challenges
  • Remote Communication Tools: Comfortable using phone, email, and video calls to support others and complete work — seeking roles with hybrid or remote working options
  • Attention to Detail: Accurate and thorough when recording information, reviewing evidence, or completing documentation
  • Confidentiality & Ethics: Committed to handling sensitive information responsibly, always maintaining professional standards

Custom

  • First Aid and Emergency life Support, Reviewed annually
  • Private Investigator training course, 02/01/25, CPD certified
  • Suicide prevention training, 02/01/25

Personal Information

Nationality: British

Certification

Certificate in SIPO DSL training

Coventry safeguarding children service

COVENTRY CITY COUNCIL

Languages

Punjabi
Advanced
C1

Timeline

Police Officer

WEST MIDLANDS POLICE
04.2022 - Current

Police Officer

METROPOLITAN POLICE SEWRVICE
10.2015 - 04.2022

Special Constable

Metropolitan Police Service
10.2011 - 10.2015

Bachelor of Arts - Criminal Justice with Psychology (Hons)

Birmingham City University
09.2005 - 7 2009

Advanced Health And Social Care - Health and social care

Henley College
09.2003 - 7 2005

Sales Assistant

H&M
06.2002 - 10.2015

Similar Profiles

Create profile
Amanpreet Kaur Virk