Amannoor Rahman
London,United Kingdom
Summary
I am a professional with strong expertise in programming, data management, and retail sales, excelling in web development, artificial intelligence, and troubleshooting. My diverse skill set includes enhancing sales, managing product lines, and delivering exceptional services. I am skilled in customer psychology, active listening, objection handling, and negotiation, enabling effective sales and team management. In addition to my digital pursuits, I enjoy reading, nature walks, cycling, and gym workouts. I am sociable, confident, and work well both independently and in teams, demonstrating determination and a willingness to seek assistance when needed.
Overview
7
7
years of professional experience
1
1
Certificate
2029
2029
years of post-secondary education
Work history
IT technician
Newham College
London
09.2024 - Current
- Ensured data security through the implementation of robust backup procedures.
- Implemented new software systems smoothly without hampering productivity levels.
- Facilitated training sessions on new technology implementation bringing about user competency.
- Resolved critical system bugs ensuring minimal disruption to work flow.
- Maintained IT inventory effectively keeping track of all equipment in use.
- Troubleshot network connectivity issues, restoring normal operations quickly.
Field engineer
Virgin Media
London
03.2023 - 08.2024
- Conducted detailed site surveys for accurate project planning.
- Troubleshot hardware problems, ensuring minimal disruption to operations.
- Provided exceptional customer service by addressing queries promptly and efficiently.
- Installed, tested, and commissioned complex machinery to ensure optimal performance.
- Implemented new technologies, contributing to innovative solutions development.
Sales Colleague & Customer Assistant & Engineer
Apple
London
02.2021 - 02.2023
- Possesses extensive knowledge of advanced technologies and products, enabling the provision of informed guidance to customers for optimal solutions.
- Demonstrates a proactive approach to achieving sales targets, consistently exceeding goals through the strategic utilization of exclusive services and the maximization of profit margins.
- Engages in continuous enhancement of communication skills, effectively tailoring interactions to diverse customer personalities and proficiently managing team members in the absence of a department manager.
Sales Colleague & Customer Assistant & Engineer
Samsung
London
01.2019 - 01.2021
- Demonstrates a proactive approach to achieving sales targets, consistently exceeding goals through the strategic utilization of exclusive services and the maximization of profit margins.
- Engages in continuous enhancement of communication skills, effectively tailoring interactions to diverse customer personalities and proficiently managing team members in the absence of a department manager.
- Demonstrates proficiency in retail operations, encompassing stock management, organization, and the maintenance of accurate pricing and presentation to create an appealing shopping environment.
Education
Bachelors - Computer Science
Goldsmiths College, University of London
September 2021 - 07.2024
Level 3 Computing Access Course -
Waltham Forest College
London 09.2020 - 09.2021
LEVEL 2 Computer Science -
The College of Haringey and Enfield Northeast London College, Conel
09.2017 - 09.2020
Skills
- I possess a diverse skill set encompassing communication, business acumen, social selling, active listening, objection handling, negotiation, and territory management My time management and planning abilities are complemented by sound judgment and confidence In the realm of programming, I am proficient in SQL, NoSQL, Java, JavaScript, HTML, Python, and Nodejs My expertise extends to data analysis, debugging, and attention to detail and creativity I am well-versed in Linux, NPM, Git, and version control, along with sanitation and validation practices Additionally, I have knowledge in SQL injection prevention, working with APIs, and HTTP GET and POST methods
Languages
English
Fluent
Arabic
Elementary
Bengali
Native
Certification
BSc 2:1 Higher Class (Hons) Computer Science
Timeline
IT technician
Newham College
09.2024 - Current
Field engineer
Virgin Media
03.2023 - 08.2024
Sales Colleague & Customer Assistant & Engineer
Apple
02.2021 - 02.2023
Level 3 Computing Access Course -
Waltham Forest College
09.2020 - 09.2021
Sales Colleague & Customer Assistant & Engineer
Samsung
01.2019 - 01.2021
LEVEL 2 Computer Science -
The College of Haringey and Enfield Northeast London College, Conel
09.2017 - 09.2020
Bachelors - Computer Science
Goldsmiths College, University of London
September 2021 - 07.2024
References
References available upon request.
University Projects
Berties Book Library Management Website (Second Year Project), Designed and implemented a website that enables users to manage the inventory of a book library., Key features include updating book prices, adding new books, removing existing books, placing books on sale, and facilitating user login and logout processes., Utilized technologies such as JavaScript, CSS, HTML, and SQL., Incorporated libraries and frameworks including Node.js, Express, request, Rate Limiter, and CORS., Goldsmiths ISOC PRO Web App (Final Year Project), Developed a website tailored for Muslim university students, providing easy access to prayer times, qibla direction, religious history and knowledge, university information, and a directory. The site includes a segregated social media platform enabling users of both genders to create accounts, post reminders and messages privately, and share messages and images publicly., Implemented an API as a minimum viable product (MVP) to showcase prototype functionality., Incorporated JavaScript and Python for the social media component, functional across both terminal and web environments., Technologies utilized encompass JavaScript, CSS, HTML, Python, and EJS., Leveraged Node.js and Express frameworks for development., Employed MongoDB as the primary database management system.
References
References available upon request.