Amanfo Ofori
london
Summary
Professional and reliable Concierge with experience in front of house and security environment. Holds valid SIA Door supervisor and CCTV operator licence, with strong skills in access control, customer services and incident response. Excellent communication skills, professional manner, and a strong commitment to delivering high standards of service.
Overview
1
1
Language
4
4
years of post-secondary education
7
7
years of professional experience
Work history
Office cleaner
ACT Clean
London, Southwark
11.2025 - Current
- Promoted hygiene with thorough sanitisation of restrooms, kitchen areas, and public spaces.
- Ensured cleanliness by thoroughly cleaning all areas of the establishment.
- Followed specific instructions regarding use of chemicals, cleaners, machinery which resulted in increased efficiency.
- Achieved high standard of cleanliness throughout premises by meticulous dusting, mopping, and vacuuming.
Concierge
Royal hotel
Ghana, Kumasi
10.2024 - 06.2025
- Welcomed and assisted guests, residents, and visitors, ensuring a positive experience and fostering a welcoming environment.
- Managed front desk enquiries, efficiently directing visitors to appropriate areas and enhancing overall visitor flow.
- Maintained accurate visitors records and communicated effectively with colleagues and management.
- Monitored visitor access, upholding security and safety procedures to ensure a secure environment.
- Managed over 50 customer calls per day.
Teacher
Ghana Eduction service
Ghana, kumasi
01.2024 - 09.2024
- Assessed student progress and provided targeted feedback to enhance learning outcomes.
- Fostered strong relationships with students, supporting their personal growth and celebrating achievements.
- Communicated regularly with parents to keep them informed about children's performance and behaviour, enhancing home-school collaboration.
- Tailored homework assignments according to individual student ability level, increased understanding of complex concepts.
Security officer
Safeguard solutions limited
Ghana, Accra
01.2020 - 12.2020
- Monitored premises to ensure safety of people and property.
- Patrolled premises regularly, contributing to a safe work environment.
- Reported incidents and maintained security records.
Education
Bachelor of Education (B.Ed) Basic Education - Primary Education
Akrokerri college of Education
Ghana 09.2020 - 09.2024
Level 2 (SIA) - Public Space Surveillance (CCTV)
Security Industry Authority
London 01.2026 -
Level 2 - Door supervisor
Security Industry Authority
London 01.2026 -
Skills
- CCTV surveillance
- Site security
- Incident reporting
- Health and safety awareness
- Efficient time management
- Excellent communication and teamwork
- Multitasking
- Good Customer Service
Languages
English
References
References available upon request.
Timeline
Level 2 (SIA) - Public Space Surveillance (CCTV)
Security Industry Authority
01.2026 -
Level 2 - Door supervisor
Security Industry Authority
01.2026 -
Office cleaner
ACT Clean
11.2025 - Current
Concierge
Royal hotel
10.2024 - 06.2025
Teacher
Ghana Eduction service
01.2024 - 09.2024
Bachelor of Education (B.Ed) Basic Education - Primary Education
Akrokerri college of Education
09.2020 - 09.2024
Security officer
Safeguard solutions limited
01.2020 - 12.2020