AMANDEEP BOORA
DERBY,United Kingdom
Summary
Dedicated and hardworking professional with a strong background in customer service, cash handling, and quality assurance. Demonstrates exceptional skills in creativity, problem solving, decision making, and adaptability. Proven ability to manage time effectively, maintain store cleanliness, and deliver fast service. Proficient in Microsoft Office and computer skills with a keen attention to detail. Committed to teamwork and effective communication while consistently providing excellent customer service.
Overview
8
8
years of professional experience
Work History
Store Manager
Drink Zone/Vape Zone
Ashbourne, Derbyshire
06.2023 - 01.2025
- Created seasonal sales plans with varying stock and promotional strategies.
- Maintained an organised stock room for easy accessibility of goods.
- Implemented promotional displays to increase product visibility and sales.
- Increased customer satisfaction by resolving issues.
Bartender
61 GARAGE
Derby, Derbyshire
10.2022 - 05.2023
- Set up bar area daily with clean furniture, supplies and beverage stock for typical bar demands.
- Provided excellent service to customers, resulting in repeat business.
- Collaborated with team members to provide seamless service during busy periods.
- Served guests spirits, lagers and stouts at bar.
- Maintained a clean and organised bar, enhancing customer satisfaction.
- Applied positive customer service approach to increase satisfaction levels.
Bartender
SLICE OF INDIA
Derby, Derbyshire
02.2022 - 09.2022
- Maintained a clean and organised bar, enhancing customer satisfaction.
- Collected, washed and put away glassware between guests.
- Created an inviting atmosphere through friendly interaction with customers.
- Inspected customer identification to verify age against legal standards.
- Provided excellent service to customers, resulting in repeat business.
Event Manager
Sifonia restaurant
CITY HALL, SINGAPORE
06.2017 - 06.2020
- Sourced and hired a team of event staff to ensure outstanding customer service and effectively manage the event
- Developed a detailed timeline for fast and friendly service, ensuring that all tasks were completed on time.
RESTAURANT SERVER
ANANDA BHAWAN RESTAURANT
LITTLE INDIA, SINGAPORE
08.2016 - 02.2017
- Proficiently used restaurant POS systems to accurately process orders and payments
- Performed opening and closing duties as required by the restaurant.
- Conducted inventory checks regularly to maintain stock levels.
Education
MASTER OF SCIENCE IN CYBER SECURITY - Computer Science
UNIVERSITY OF DERBY
BACHLOR OF SCIENCE IN NETWORK AND COMPUTING - Computer Science
INFORMATICS ACADEMY
FOOD & BEVERAGE OPERATIONS - hospitality
DIMENSION INTERNATIONAL COLLAGE
Skills
- Creativity
- Problem Solving
- Decision Making
- Adaptability
- Effective Time Management
- Quality Assurance
- Punctuality
- Customer Service
- Store Cleanliness
- Cash Handling
- Teamwork
- Fast Service Delivery
- Communication
- Teamwork
- Microsoft Office
- Ability to Multitask
- Computer Skills
- Time Management
- Attention to Detail
- Customer Service
- Cash Handling
- Dedication
- Hardworking
Personal Information
Affiliations
- LISTENING MUSIC
- READING BOOKS
Timeline
Store Manager
Drink Zone/Vape Zone
06.2023 - 01.2025
Bartender
61 GARAGE
10.2022 - 05.2023
Bartender
SLICE OF INDIA
02.2022 - 09.2022
Event Manager
Sifonia restaurant
06.2017 - 06.2020
RESTAURANT SERVER
ANANDA BHAWAN RESTAURANT
08.2016 - 02.2017
MASTER OF SCIENCE IN CYBER SECURITY - Computer Science
UNIVERSITY OF DERBY
BACHLOR OF SCIENCE IN NETWORK AND COMPUTING - Computer Science
INFORMATICS ACADEMY
FOOD & BEVERAGE OPERATIONS - hospitality
DIMENSION INTERNATIONAL COLLAGE
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