Amanda S Moyo

• Reduced operational inefficiencies by streamlining workflow processes.
• Medication audit
• Deputy audits - end of month to send / start of new month
• First aid checks (overseeing)
• Risk assessment review / updates
• Care plan review (secondary review)
• Overseeing keyworks – keyworker duties to be cleared so they take ownership
• Return to work forms –
• Supervisions
• Health and safety file (final review)
• Seeking cover for rota as required
• Staff inductions
• Reg 40
• Planning and overseeing children's chats – link to current needs and home needs

Weekly reports – review and send to manager once completed

• Implemented effective staff training programmes for improved performance.
• Achieved higher productivity with rigorous time management strategies.
• Boosted team morale through effective communication and feedback systems.
• Facilitated staff meetings, leading to improved collaboration.
• Streamlined administrative functions to enhance efficiency.
• Managed daily operations for smooth running of the office.
• Conducted performance evaluations, enhancing individual employee development.
• Enforced company policies for a safe and productive work environment.
• Collaborated with the manager to achieve organisational goals.
• Supervised team members for optimal task completion.
• Assisted in budget management to control costs effectively.
• Created weekly performance reports, analyzing and interpreting data to improve day-to-day business operations.
• Recruited and trained driven, dedicated team members, reducing staff turnover.
• Managed and monitored multidisciplinary teams, providing coaching to consistently exceed KPI targets.
• Maintained smooth-running business operations by delegating priorities to staff abilities.
• Monitored health and safety measures for guaranteed compliance.
• Safeguarded children appropriately to meet legal requirements.
• Safeguarded and protected welfare of young children.
• Fostered positive relationships with children, parents and carers.
• Protected children under care, maintaining safety and security.
• Implemented Safeguarding Procedures to monitor and protect children.

• Care plans – As a shift leader any area within this that needed updates, where a young person had attended an appointment for health was to ensure is updated. If they have attended a meeting such as PEP or LAC to ensure this is also updated and brief summary of this.
• Risk assessments – these to be reviewed by key workers which as a shift leader we were to supervise. However, in times where there may be incidents relating to specific Risks that there is s dates brief update in relation to the risk identified and seen. In times where a risk reduces due to continued improvement then key workers will reduce the risk or after 6 months this will no longer be live.
• · Behaviour management plan – although the care plan covers behaviour management the BMP will be separate document easy to hand to support in times where behaviours arise and how to support as proactively as possible – will contain more in-depth descriptions of the behaviours / triggers and support strategies to utilize. As behaviours tweak change or new ones occur this need to be added and updates on to relevant plans so most up to date as possible.
• Monthly Key working packs – all the young people are to be provide with key works suitable for their age and understanding and in line with their care needs. To ensure that these are completed or attempts mad have been evidence – one main key work a month to ensure all areas of needs have been discussed / covered.
• Weekly reports – these are the feedback reports that the home will share with the child's family or social worker depending on the agreement – these to be sent on a Monday after completion of the previous weeks. Sunday task is to ensure that all reports are completed, and all relevant information is incorporated and detailed
• Allegations or disclosures – where there may be allegation or disclosure that occur, this will require immediate follow up and reporting therefore need to be documented and shared with the onsite DSL who will then follow up with relevant action or seek support from mangers offsite. The Registered Manager/ RI to be directly emailed and contacted at all times to ensure they are aware of the allegation / disclosure as per the on-call guide.
• Monthly Key working packs – all the young people are to be provide with keyworks suitable for their age and understanding and in line with their care needs. To ensure that these are completed or attempts mad have been evidence – one main key work a month to ensure all areas of needs have been discussed / covered.
• Attend meeting with social workers, multi agencies and ensured reports followed he meetings.

• Ensured safety by monitoring children's residential environment regularly.
• Provided emotional support for children in distress.
• Improved children's well-being with individualized care plans.
• Assisted children to achieve daily living skills.
• Maintained cleanliness, enhancing living conditions for children.
• Escalated critical situations swiftly, preventing harm to children or property damage.
• Facilitated therapeutic interventions with external agencies to promote recovery process.
• Identified potential triggers leading to behavioural outbursts, minimising incidents of unrest within the community setting.
• Administered medication following physician guidelines, ensuring correct dosages at all times.
• Deescalated tense situations through use of effective communication strategies, maintaining peace within the residential facility.24-7 PLACE therapeutic model.
• Coordinated meal preparation and distribution, ensuring balanced nutrition for all children.
• Delivered personal care whilst preserving dignity and respect of each individual child where necessary.
• Upheld strict confidentiality protocols safeguarding privacy rights of all those residing within the home.
• Promoted social inclusion by supporting individual interests, hobbies and social activities.
• Worked with residents to develop life skills, including how to prepare meals and keep areas clean.
• Liaised with family members to organised activities and deliver updates on child's progress.
• Worked collaboratively with other support workers to maintain holistic , person cantered care for children we look after.

• Streamlined logistics procedures, enhancing overall project efficiency.
• Coordinated with multiple departments for seamless implementation of logistic strategies.
• Improved supply chain functionality by implementing innovative software solutions.
• Facilitated smooth operations through regular communication with stakeholders and suppliers.
• Ensuring all administrative work pertaining to equipment is in
  order. Proactively assisting in the sales of equipment, especially on
  the administrative level.
• Coordination with Technician across America to go in for deinstalls (which are removals of dental equipment) and installs (these are installations of dental x-ray machines).
• My achievements include having complied the Coordinators Handbook/ Playbook and this has been used to train
  new recruits.
• This has also allowed the company to refine and
  make the processes better. The sales teams now use handbook as
  reference in order to complete their tasks or to teach new recruits.
• Directed daily operations to achieve maximum output and reduce costs.
• Liaised with customers and other departments to plan timely transportation of goods.

• Carried out day-to-day duties accurately and efficiently.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Successfully delivered on tasks within tight deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Created a system that Slashed administration costs
  by 30%, while ensuring the continuation and
  enhancements of services.
  Managed international client relations for the
  company.
  Managed stakeholder engagement and ensured the
  best services where delivered.
  Assisted the company to reach a turnover rate of
  38% per quarter.
  Created a log sheet system that saved company
  inventory and saved money on reusable material by
  35%.
  Constructive dialogue with diaspora clients and
  giving them 100% attention and satisfaction when
  work is being executed by the workers
  Managed construction projects and enforced a
  system that would track the work of all the project
  managers.